Sonic Drive-In

3.0
2338 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia Heights, MN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4910 Central Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
4910 Central Avenue, Columbia Heights, MN
55421, United States

Hours

Reviews

3.0
2,338 reviews
5 stars
628
4 stars
438
3 stars
354
2 stars
251
1 star
667

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders frequently being incorrect or incomplete.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, including lack of communication and dismissive attitudes.

Food Quality

While some customers enjoyed the food, there were multiple complaints about poorly prepared items, missing ingredients, and unsanitary conditions.

Location Problems

The physical location was described as poorly maintained, with issues such as broken equipment and a confusing layout.

Mixed Experiences

Despite the negative feedback, a few customers mentioned positive experiences with food quality and service, indicating inconsistency in performance.
  • KK
    Kat
    4 days ago
    1.0
    I'd give a zero if I could. Waited almost half hr at a stall no answer. Drivr thru they shut down their lights. Did an order on the app. Received my order.. or what I thought was my order to fine out not all the food was in there. :(. Short staffed and I know its hard management needs a little more attention at this location. The kid handing out food was symptomatic and sweet.
  • ME
    Mari Beth Ellis
    Jan 4, 2026
    2.0
    We pulled into a spot on December 23rd, pressed the button and it gave the message that we would be helped shortly. We watched two employees in the building and one employee outside smoking. No one ever helped us. So we went to the drive-thru. The soda machine didn’t work. Service was slow but the food was HOT and good.
  • BH
    Brenden Hyvare
    Jan 3, 2026
    1.0
    If I could give less then one star I would. Waited for 30 minutes after checking in. Asked where it was and was told I never checked in (I did) and then they forgot food and we had to wait and other 20 minutes for a single plain cheese burger. Get a new manager maybe.
  • JL
    James Lewis
    Jan 1, 2026
    2.0
    Come thru often. I came thru today and got a footlong coney, the bread was SO HARD !! I cudnt eat it. I didn’t get a fork or spoon for my sonic blast. Tried calling the store several times no answer, and there’s no contact information for corporate smh
  • IS
    Indi Singleton
    Dec 11, 2025
    1.0
    I asked for no cheese and no onion and what did I get? Cheese and onions. They stay giving you the wrong order. I don't know if the cooks just don't/can't speak/read English but they just give you whatever they want and don't even look at the receipt. I order from work and this just threw a wrench in my lunch.