Customers noted a mix of excellent and poor service experiences, with some praising friendly staff while others reported confusion and unhelpful management.
Product Consistency
There were complaints about inconsistent portion sizes and ingredient amounts in menu items, particularly with Blizzards and hot dogs.
Atmosphere
The location is appreciated for its cozy and cute setting, with many customers enjoying the outdoor seating and proximity to the theater.
Menu Limitations
Several reviews mentioned disappointment over unavailable menu items, particularly chocolate ice cream and certain Blizzard flavors.
Cleanliness
The establishment generally received positive remarks for cleanliness, although there were isolated complaints regarding staff hygiene.
JB
Jill Barrette
Oct 19, 2025
5.0
I can always rely on this Dairy Queen for a quick high quality sweet treat. Weather its a classic blizzard treat or a brownie cupfection I have always been happy with the taste and presentation. The savory bites are not to be missed here as well and you can trust to always get warm delicious chili dogs and pretzels. The parking lot is typically available, however it can be difficult to find a space not when there are shows at the theatre. Nevertheless, I have seen the staff here go above and beyond with customer care and look forward to stopping by again.
GB
Greg Barbeau
Aug 16, 2025
1.0
Stopped in a couple of days ago and was incredibly impressed by the woman I'm sorry I don't know her name but she was on the ball knew just what she was doing and I even told her I was very impressed;. I thought I found the best fast food place in town but I was wrong. The menu outside is a very confusing and it doesn't include single items. It has numbers which is either singles or a full meal at different prices.
I chose to have the 2 chili cheese dogs which I think was number three on the menu but I could be wrong.
The person working the register seem very confused and could not figure out how to ring up two chili cheese dogs as the menu said. The cash register person then call over the woman that I now know is the manager. He rang it up and charged me about 4.79 for both. At the time I thought it was strange because it didn't match what it said on the menu which should have been about 5.79. I didn't press the price difference because I just thought that in their confusion they made a mistake. After driving away I was about a block away and discovered this mistake. I didn't turn around and go right back because it would be a hassle for this small error and decided to deal with matter after I got home. I then called the store to explain what had happened. I called back to try to settle the matter and got the same person who had manned the register he told me that I could come back and they would put a little chilly on my cheese dogs I explained that that would not be acceptable as I would have to drive all the way back there for a couple of drops of chili. He would not own this mistake and eventually hung up on me saying something about berating employees or something of that ilk
I then called back and asked for the manager I explained what happened and asked if she was going to own this mistake she told me she was sorry (empty words) and blames it on new employees she had working . When I explained to her being sorry is empty until it has some compensation with it . Her focus was then did I eat the hot dogs already to which I didn't answer although I had eaten only one of them due to hunger. I still had one left.
I didn't explain to her how impressed I was during my last visit and she was fantastic and I complimented her about that.
If the manager 's main focus was whether I had eaten them or not told me she was not interested in making the whole thing right. she offered nothing in compensation for their apparent incompetence and refused to take responsibility or make any offer for compensation for this"mistake" . I am so disappointed buy this dairy Queen.
I am pleased that this has happened so I don't have to go back and get the same bad service just because she hired new employees that apparently had not been trained at all
Xox
Greg
AC
Anne Clark
Jun 28, 2022
5.0
I love this DQ! The staff (including the owner) are always very helpful and friendly, I’m always met with a smile- and they’ve got quick service! Since it’s a franchise, I love supporting them!
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
Where is Dairy Queen (Treat) - Seasonally Closed located?
It is located at 3959 Central Ave NE, Columbia Heights, MN 55421-3932, USA.
Is the Dairy Queen at 3959 Central Ave NE currently open?
No, this location is closed for the season.
What are the operating hours for this Dairy Queen location?
This location is closed every day of the week for the season.
What special treats does this Dairy Queen location offer?
They specialize in Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes through DQCakes.com.
Does this Dairy Queen offer drive-thru service?
Yes, this location offers drive-thru service.
Is the Dairy Queen family-friendly and good for kids?
Yes, it welcomes families and is good for kids.
How can I order from this Dairy Queen location?
You can order online through their pickup ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/11843/.
What nearby entertainment options are close to this Dairy Queen?
Heights Theater and Heights Theatre are nearby cinemas where you can enjoy movies before or after visiting Dairy Queen.
Are there any nearby financial services near Dairy Queen for convenience?
Yes, Wings Credit Union, Express Tax, and Edward Jones Financial Advisor are nearby if you need financial services when visiting the area.
What local places can families visit around Dairy Queen in Columbia Heights?
Families can visit the Columbia Heights Public Library and Community United Methodist Church near Dairy Queen, providing community and recreational options.