Dairy Queen Grill & Chill

3.8
451 reviews
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Business Details

880 Highway 23 E, Cold Spring, MN
56320-4519, United States
(320) 685-3836
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
880 Highway 23 E, Cold Spring, MN
56320-4519, United States

Hours

Reviews

3.8
451 reviews
5 stars
220
4 stars
86
3 stars
44
2 stars
26
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rudeness from staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning issues like cold or improperly prepared items.

Employee Treatment

Feedback indicated a negative work environment, with reports of the owner mistreating employees, which may affect service quality.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.
  • KW
    Kristin Wurscher
    Oct 28, 2025
    1.0
    Dont go here. Just dont. Terrible service, the orders have been wrong more times than right. The workers shame you, they are snotty and then talk bad about the customers and management. The last time there after the 2 blizzards made wrong the third and the one I was given was like a milkshake. The one server was confrontational and refused to wait on me. Unbelievable that this is the best that they can do in Cold Spring, MN. Skip this place.
  • AA
    AdvantageAsphalt
    Oct 17, 2025
    1.0
    Ordered 1 large chocolate shake, I sat at the window more then. 7 minutes all while the shake was done, but the worker or the daytime manager thought it was more important to talk to a friend where u walk up and order inside rather then give what was ordered at the drive thrue window. I will never visit that store again. Apparently my money isn't good enough
  • KK
    Kayla Kieke
    Oct 2, 2025
    1.0
    If I could leave zero stars I would. Never in my life have I been treated so poorly. I was disrespected and cut off while politely trying to order and told to pull forward. I got to the window after moving in a quick lane where I was ignored for 5 minutes. Then, when I asked to add to my order because I wasn’t finished, I was treated completely disrespectfully. Not only is their food poor, their service is worse. Don’t come here unless you wanted to be treated as less. The lady showed zero kindness.
  • JV
    Jessica V.
    Sep 18, 2025
    2.0
    They consistently make our order as a double burger when we order triples. Blizzards melt when you order ahead.
  • KA
    Karla A
    Aug 1, 2025
    3.0
    The food was fine but I am SHOCKED at how horribly the owner was treating her employees! They were working really hard and she made me feel uncomfortable with how she was talking to them. I could see nothing that warranted such treatment. You can tell their work environment is very stressful for them.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu specialties at Dairy Queen Grill & Chill in Cold Spring, MN?

Dairy Queen Grill & Chill features soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.

What are the daily operating hours of Dairy Queen Grill & Chill in Cold Spring?

Dairy Queen Grill & Chill is open every day from 9:00 AM to 9:00 PM.