Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
453 reviews
5 stars
221
4 stars
88
3 stars
44
2 stars
24
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor communication and disrespectful behavior.
Order Accuracy
Many reviews mentioned frequent mistakes with orders, including incorrect items and missing components, leading to customer dissatisfaction.
Food Quality
Several customers noted issues with food quality, including cold items, poorly made blizzards, and unsatisfactory taste.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean kitchen areas.
Management Issues
Feedback indicated that the management style was problematic, with reports of the owner being rude to both employees and customers, contributing to a negative atmosphere.
AM
Ashley M
Feb 17, 2026
1.0
Extremely disappointed, I ordered a 4 piece chicken street basket with 2 white gravies. Drove home 20 minutes opened up my Dq box and I received popcorn shrimp with tartar sauce. If it wasn't twenty minutes away, I would have turned around and went back to get what I actually ordered. And after I got home, I attempted to call the Cold Spring location and it does not go through i get an error message. A refund would be great
CJ
Connie Jeanne
Feb 13, 2026
1.0
I deleted my first review because I had a TERRIBLE experience at this store today. After ordering a 6 piece chicken strip basket, my husband asked the order taker a simple question. She rudely cut off him and asked us to just pull forward BUT we were not finished with order yet. NO dairy treats! Geez! There were 2 cars ahead of us and the line was moving very slowly so we decided to just leave before getting our food. Obviously, she didn't want our business very badly as it would've gotten in the way of her being rude and condescending. Never again.
JL
Jon Lee
Nov 26, 2025
5.0
Had a great meal on my 30 minute lunch break.
BB
Bozella
Oct 28, 2025
1.0
Dont go here. Just dont. Terrible service, the orders have been wrong more times than right. The workers shame you, they are snotty and then talk bad about the customers and management. The last time there after the 2 blizzards made wrong the third and the one I was given was like a milkshake. The one server was confrontational and refused to wait on me. Unbelievable that this is the best that they can do in Cold Spring, MN.
Skip this place.
AA
AdvantageAsphalt
Oct 17, 2025
1.0
Ordered 1 large chocolate shake, I sat at the window more then. 7 minutes all while the shake was done, but the worker or the daytime manager thought it was more important to talk to a friend where u walk up and order inside rather then give what was ordered at the drive thrue window. I will never visit that store again. Apparently my money isn't good enough
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Cold Spring, MN?
Dairy Queen Grill & Chill features soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.
What are the daily operating hours of Dairy Queen Grill & Chill in Cold Spring?
Dairy Queen Grill & Chill is open every day from 9:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, this location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children.
How can I place an order for pickup at this Dairy Queen location?
You can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/13471/.
Where is Dairy Queen Grill & Chill located in Cold Spring, MN?
It is located at 880 Highway 23 E, Cold Spring, MN 56320-4519, USA.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Bauer Auto Service, Schwieters Chevrolet, CARSTAR Precision Collision, and Precision Collision.
What nearby places can customers visit after enjoying treats at Dairy Queen Grill & Chill?
Customers can visit places like Cold Spring Carpet for home and garden needs or General Rental Center of Cold Spring for equipment rentals nearby.
Are there any nearby transport or rental services near Dairy Queen Grill & Chill?
Yes, nearby rental services include U-Haul Neighborhood Dealer for truck rentals and General Rental Center Of Cold Spring for tools and machines.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, you can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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