Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
2.7
663 reviews
5 stars
161
4 stars
112
3 stars
62
2 stars
50
1 star
278
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor food quality.
Cleanliness
The location was often described as dirty, with unclean tables and bathrooms, impacting overall customer satisfaction.
Food Quality
While some customers enjoyed the ice cream, many reported cold or poorly prepared food items.
- JCJoe Cook3 days ago5.0Very nice dairy queen 1
- BBBartDec 31, 20251.0This has to consistently be the worst Dairy Queen location in the country. Constantly understaffed and rotating new staff, orders always take 20-30 minutes, and they’re always out of items.
- CCCadee CampbellDec 30, 20251.0General manager feels entitled and will go back and forth with you about the way you want your food. Went to a different location and got my usual order with no problems or questions asked. If you don’t know how to do something just say that instead of acting like a know it all lol.
- AAAaron AthmannDec 29, 20251.0Stood inside at the counter 4 like 15 mins, seems like 1 person working, he was taking only the orders at the drive thru window, so moved to drive thru and can only order at the window cause there speakers down, ok no big deal I get it, been here in the drive thru now for almost 35 mins to get a 3 peice chicken strip basket, he was short with me ordering, closing the window over and over again, I asked for fresh fries otherwise you get the dairy queen fry special of soggy oily fries, or ones that should have been thrown away from sitting under the lamp so long. I get my order in like 4 mins and open it up while he gets my drink he forgot and when he comes back I asked after eating one if the fries were fresh. I know their not they are cold and old like always, lies right to my face says yeah, and closes the drive thru window on me before I can even say a word. Very disrespectful would give Zero stars for service if I could.
- MBMonya BruceDec 5, 20251.0Fast food?? Not! I waited in the drive thru for over 20 to 30 minutes for them to get the first car food, mind there was another car in front of me as well. Got my food but the mocha moolate I ordered was a Carmel shake I think idk and they put whip cream on both when I clearly asked for none and some one who has a couple severe allergies I would think they would be a lot more responsible with peoples orders.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of menu items can I expect at Dairy Queen Grill & Chill in Clearwater?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and specialty items like Blizzard® Treats and Grillburgers®.
What are the operating hours for Dairy Queen Grill & Chill throughout the week?
The location is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Are there any holiday closures at this Dairy Queen location?
Yes, the Dairy Queen Grill & Chill in Clearwater is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, this Dairy Queen location offers a drive-thru service as well as outdoor seating.
Is the Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly and has amenities like booster seats and high chairs, welcoming children and families.
Can I access free Wi-Fi at Dairy Queen Grill & Chill in Clearwater?
Yes, free Wi-Fi is available for customers at this location.
How can I place a mobile or online order for pickup at Dairy Queen Grill & Chill?
You can place your pickup order online through their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/14993/ or use their app for exclusive deals.
Which nearby restaurants could I visit after dining at Dairy Queen Grill & Chill in Clearwater?
Nearby restaurants include The Kettle (American cuisine), Taco Gringo (Tex-Mex and Mexican restaurant), D & L Taco Gringo (taco restaurant), and Subway (sandwich shop).
If I’m visiting Dairy Queen Grill & Chill, what nearby healthcare options are available?
Nearby healthcare facilities include CentraCare - Clearwater Clinic, Clearwater Medical Clinic, and Northway Dental Associates - Clearwater.
What local businesses near Dairy Queen Grill & Chill provide fitness and wellness services?
Close to Dairy Queen, you can find Snap Fitness gym, Caribbean Sun Tanning salon, and Riverside Nutrition health food store for wellness and fitness needs.