McDonald's

3.7
662 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1120 Hazeltine Blvd, Chaska, MN
55318, United States

Hours

Reviews

3.7
662 reviews
5 stars
248
4 stars
172
3 stars
107
2 stars
40
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food prepared improperly.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and unclean bathrooms.

Food Quality

While some customers enjoyed the food, others complained about undercooked items and inconsistent quality.

Service Speed

Customers noted slow service, particularly in the drive-thru, with long wait times and inefficient order handling.
  • DM
    Dawn McGrorty
    Jan 3, 2026
    2.0
    No matter which McDonald's you go to, they never fill up the fries! Its ridiculous. Especially with how much they charge for them.
  • JM
    Julie M
    Dec 24, 2025
    1.0
    I would rate -10 for customer service . I do not recommend this location.
  • CI
    Cemil Inal
    Dec 12, 2025
    1.0
    Web and on the door of this McDonald's restaurant it's saying the store opens at 5am. I was there at 5:40am and the employees said I don't have any food till 6am. This is a horrible service! If this store is opening at 6am then update your business hours!!!
  • NG
    Nate Gaskin
    Dec 9, 2025
    1.0
    Ordered via the app. Got to the window to pick up my food and was told an item I ordered was sold out, no other option provided other than a refund. I ordered the food because I was hungry… a refund is not a solution. The person at the window couldn’t care less and gave no options
  • AW
    Andrea Walters
    Dec 5, 2025
    5.0
    I just went there today and I didn’t have enough points for a drink and a worker gave me a drink entirely for free( btw I'm a kid)

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's in Chaska, MN?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM and on Sunday from 6:00 AM to 11:00 PM for in-store dining.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.