Dunkin'

3.5
386 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chaska, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
710 N Chestnut St, Chaska, MN
55318, United States

Hours

Reviews

3.5
386 reviews
5 stars
178
4 stars
60
3 stars
27
2 stars
31
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude service and poor management, leading to a negative overall impression.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and drinks not being filled properly, causing frustration among customers.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, particularly the restrooms, which were described as unsanitary.

Product Availability

Customers frequently noted that the store was out of popular items, including donuts and specific drinks, which contributed to dissatisfaction.

Overall Experience

The overall experience varied significantly, with some customers enjoying their visits while others reported multiple issues, leading to a mixed reputation.
  • NP
    Nate Peterson
    Dec 11, 2025
    4.0
    The crew in the mornings is the amazing! I visit the store almost every weekday morning to get coffee for my wife and donuts for kids. If the lobby is closed due to staffing, they attempt to bring the order to me at the door. If there is ever a delay in having our order ready, they apologize over and over. Staffing is a challenge everywhere, but this group goes above and beyond to try to make it so the customer doesn't pay the price for short staffing. Every morning I met with a "good morning" and a "have a great day"! This group is top notch and keeps this location afloat!
  • KK
    Katrina
    Nov 18, 2025
    1.0
    Did you go to restroom here??? It’s awful!!! Who knows, the employees wash hand after restroom? I never go again to here. Dirty place!!! Awful!!!
  • BB
    Bertha Binion
    Nov 5, 2025
    5.0
    I have a great experience every single time I go bc most of the staff know me from coming everyday they always greet me with good customer service and there's a young lady there with dark long hair who makes my husband and I drinks and most of the times are so wonderful and I just want to thank u guys and keep giving that great customer service the way u guys do. Love it 😀
  • LB
    Liam Brooks
    Oct 28, 2025
    5.0
    I love you Dunkin’ Donuts! black ice tea is on point every time thank you Dunkin’ Donuts Sincerely Liam
  • OJ
    Our Journiee
    Oct 10, 2025
    1.0
    Poor customer service. It seems like every time I go there, they are out of something. Today, I placed an order on the app, went to the drive thru speaker and was asked to wait for several minutes. No one was even in the drive thru ahead of me. I let them know I placed a mobile order, I was informed that they didn’t have the croissants that I ordered. I asked them to just cancel my order as that was literally the only thing I wanted/ordered. I got to the window to confirm, and again they tried to get me to order something other than what I wanted (three times total they tried to push different products on me) and refused to give me a refund. Unacceptable.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chaska, MN?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' in Chaska offers both delivery and curbside pickup services.