Dunkin'

3.5
385 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chaska, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
710 N Chestnut St, Chaska, MN
55318, United States

Hours

Reviews

3.5
385 reviews
5 stars
177
4 stars
59
3 stars
27
2 stars
31
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and drinks not being filled properly.

Product Quality

Feedback indicated inconsistency in food and drink quality, with complaints about stale donuts and poorly made beverages.

Drive-Thru Experience

The drive-thru was noted as being slow and prioritized over in-store service, leading to longer wait times for walk-in customers.

Staff Friendliness

While some customers praised friendly staff, there were also reports of rude interactions, particularly from management.
  • AW
    Amber Williams
    1 day ago
    1.0
    I placed an order through door dash and thought I would get hibiscus tea and I received coffee water with tea and I haven't received good service my last few visits this place is ran by a bunch of teenagers and people who don't know what they're doing and don't want to work there, just go to Starbucks but theyll probably mess your order up too , just make coffee/tea at home
  • KK
    Katrina
    6 days ago
    1.0
    Did you go to restroom here??? It’s awful!!! Who knows, the employees wash hand after restroom? I never go again to here. Dirty place!!! Awful!!!
  • BB
    Bertha Binion
    Nov 5, 2025
    5.0
    I have a great experience every single time I go bc most of the staff know me from coming everyday they always greet me with good customer service and there's a young lady there with dark long hair who makes my husband and I drinks and most of the times are so wonderful and I just want to thank u guys and keep giving that great customer service the way u guys do. Love it 😀
  • LB
    Liam Brooks
    Oct 28, 2025
    5.0
    I love you Dunkin’ Donuts! black ice tea is on point every time thank you Dunkin’ Donuts Sincerely Liam
  • SS
    Sara
    Oct 10, 2025
    1.0
    Poor customer service. It seems like every time I go there, they are out of something. Today, I placed an order on the app, went to the drive thru speaker and was asked to wait for several minutes. No one was even in the drive thru ahead of me. I let them know I placed a mobile order, I was informed that they didn’t have the croissants that I ordered. I asked them to just cancel my order as that was literally the only thing I wanted/ordered. I got to the window to confirm, and again they tried to get me to order something other than what I wanted (three times total they tried to push different products on me) and refused to give me a refund. Unacceptable.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chaska, MN?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' in Chaska offers both delivery and curbside pickup services.