Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
While many customers praised the friendly and cheerful staff, there were numerous complaints about slow service, particularly in the drive-thru, and issues with order accuracy.
Order Accuracy
A significant number of reviews indicated that orders were frequently incorrect, with customers expressing frustration over drinks being made improperly or not as requested.
Management Issues
Several reviews highlighted concerns about management, particularly regarding the treatment of staff and customers, with some describing managers as rude or condescending.
Atmosphere
Customers generally appreciated the clean and welcoming environment, noting it as a good place to relax or work.
Product Quality
While many enjoyed the drinks, there were complaints about inconsistent quality, particularly with blended drinks being poorly made or not meeting expectations.
FC
Faith Centered
Feb 5, 2026
1.0
This post represents ALL single/alone people trying to SURVIVE life 💖 by feeling safe ALL alone/single in a world of strangers-- at a coffee shop anywhere on Globe!! 💖 Giving this caribou a 2nd chance after severely discriminated for being alone/single--Kind Kaity gave excellent customer service Treating me with care/respect as an individual. 💖I felt more Respected Sitting all allone this time because I had my laptop. Everyone left me alone in peace sitting by myself. unlike the 1st time sitting all alone by myself reading: cruel heartless strangers discriminating against anyone alone/single forced me feel severely bullied/attacked/harassed for doing absolutely NOTHING wrong sitting peacefully by myself. This is what we single/alone survivers face everyday in a world of strangers. 💖 Keep caribou safe for EVERYONE especially single/alone survivors far more at risk than ANYONE else!!! 💖 Be nice to single/alone people please!!! 🙂 Thank you!
RH
Robb Hiller
Jan 26, 2026
5.0
The person who waited on us was great. Cheerful.
OV
oliver velez
Dec 31, 2025
5.0
Great place to recharge!
RC
Rick Curtis
Dec 29, 2025
4.0
This location is more quite than many of the others and that is one of the reasons I like it. They have plenty of tables inside to sit at, socialize, or work on something. The store is clean and well kept.
The cashiers and baristas are friendly.
My orders have always been accurately filled.
If there is an opportunity for improvement that I've noticed is that guests waiting at the counter are sometimes ignored or deprioritized over cars through the drive-thru. I've had experiences where I was clearly waiting at the counter to have my order taken before somebody pulled up to the menu board outside. The cashier has, on multiple occassions, made me wait while they took the customer at the drive through first and served them. That may be a company policy, but it makes the customers inside feel valued less.
MB
M. B.
Dec 2, 2025
2.0
Not great. I went through the drive thru and my blended drink was hardly blended. There were almost full sized ice cubes in my drink! Made it impossible to use a straw on the long drive home. Pretty bummed. Other locations have 0 chunks. I would rather save my occasional treat to myself for a different location. Will not go here again. But, it did taste good!
What are the operating hours of Caribou Coffee in Chaska, MN?
Caribou Coffee in Chaska, MN is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:30 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM. Holiday hours may vary.
Does Caribou Coffee offer delivery and pickup services?
Caribou Coffee is located at 1004 Gateway Drive, Chaska, MN 55318, United States.
What types of beverages and food does Caribou Coffee serve?
Caribou Coffee serves coffee, iced coffee, mochas, lattes, hot chocolate, cold press, tea, breakfast items, breakfast sandwiches, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards.
Does Caribou Coffee offer vegetarian and vegan options?
Yes, Caribou Coffee serves vegetarian and vegan options including dairy-free products like oat milk.
Is Caribou Coffee suitable for families and children?
Yes, Caribou Coffee welcomes families and children, and has a children's menu as well as wheelchair accessible entrances, parking, seating, and restrooms.
Can I order ahead or use mobile ordering at Caribou Coffee?
Yes, Caribou Coffee supports mobile ordering through their app and website, allowing customers to order and pay ahead for convenience.
What nearby places can I visit around Caribou Coffee at 1004 Gateway Drive?
Nearby places include Papa Murphy's pizza restaurant, Anna Chaska grocery store and bakery, Magenta Chaska mobile phone store, and Snap Fitness gym. Customers can enjoy a meal, do some shopping, or work out before or after their coffee visit.
Are there any fitness or wellness centers near Caribou Coffee?
Yes, customers can visit nearby fitness and wellness centers such as Snap Fitness Chaska, Good & Twisted Yoga studio, and Zen Nails beauty salon, perfect for combining coffee with wellness activities.
Is there convenient parking and access to public transportation near Caribou Coffee in Chaska?
While specific parking or transit details aren't listed, Caribou Coffee at 1004 Gateway Drive offers wheelchair accessible parking and entrances. It's also near local amenities like gas stations Speedway and SuperAmerica, which may indicate nearby road access for customers.
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