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Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.
Brand Certified

Caribou Coffee

4.1
(295 reviews)

Business Details

1004 Gateway Drive, Chaska, MN
55318, United States
(952) 361-0035
https://locations.cariboucoffee.com/us/mn/chaska/1004-gateway-drive

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
1004 Gateway Drive, Chaska, MN
55318, United States

Hours

Reviews

4.1
295 reviews
5 stars
174
4 stars
46
3 stars
30
2 stars
16
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and cheerful staff, there were numerous complaints about slow service, particularly in the drive-thru, and issues with order accuracy.

Order Accuracy

A significant number of reviews indicated that orders were frequently incorrect, with customers expressing frustration over drinks being made improperly or not as requested.

Management Issues

Several reviews highlighted concerns about management, particularly regarding the treatment of staff and customers, with some describing managers as rude or condescending.

Atmosphere

Customers generally appreciated the clean and welcoming environment, noting it as a good place to relax or work.

Product Quality

While many enjoyed the drinks, there were complaints about inconsistent quality, particularly with blended drinks being poorly made or not meeting expectations.
  • FC
    Faith Centered
    Feb 5, 2026
    1.0
    This post represents ALL single/alone people trying to SURVIVE life 💖 by feeling safe ALL alone/single in a world of strangers-- at a coffee shop anywhere on Globe!! 💖 Giving this caribou a 2nd chance after severely discriminated for being alone/single--Kind Kaity gave excellent customer service Treating me with care/respect as an individual. 💖I felt more Respected Sitting all allone this time because I had my laptop. Everyone left me alone in peace sitting by myself. unlike the 1st time sitting all alone by myself reading: cruel heartless strangers discriminating against anyone alone/single forced me feel severely bullied/attacked/harassed for doing absolutely NOTHING wrong sitting peacefully by myself. This is what we single/alone survivers face everyday in a world of strangers. 💖 Keep caribou safe for EVERYONE especially single/alone survivors far more at risk than ANYONE else!!! 💖 Be nice to single/alone people please!!! 🙂 Thank you!
  • RH
    Robb Hiller
    Jan 26, 2026
    5.0
    The person who waited on us was great. Cheerful.
  • OV
    oliver velez
    Dec 31, 2025
    5.0
    Great place to recharge!
  • RC
    Rick Curtis
    Dec 29, 2025
    4.0
    This location is more quite than many of the others and that is one of the reasons I like it. They have plenty of tables inside to sit at, socialize, or work on something. The store is clean and well kept. The cashiers and baristas are friendly. My orders have always been accurately filled. If there is an opportunity for improvement that I've noticed is that guests waiting at the counter are sometimes ignored or deprioritized over cars through the drive-thru. I've had experiences where I was clearly waiting at the counter to have my order taken before somebody pulled up to the menu board outside. The cashier has, on multiple occassions, made me wait while they took the customer at the drive through first and served them. That may be a company policy, but it makes the customers inside feel valued less.
  • MB
    M. B.
    Dec 2, 2025
    2.0
    Not great. I went through the drive thru and my blended drink was hardly blended. There were almost full sized ice cubes in my drink! Made it impossible to use a straw on the long drive home. Pretty bummed. Other locations have 0 chunks. I would rather save my occasional treat to myself for a different location. Will not go here again. But, it did taste good!

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Chaska, MN?

Caribou Coffee in Chaska, MN is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:30 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM. Holiday hours may vary.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.

Brand Certified Facts from Caribou Coffee

Caribou Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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