Caribou Coffee

4.1
293 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
1004 Gateway Drive, Chaska, MN
55318, United States

Hours

Reviews

4.1
291 reviews
5 stars
172
4 stars
46
3 stars
30
2 stars
15
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude or inattentive staff.

Order Accuracy

Many reviews highlighted issues with order accuracy, including incorrect drinks and misunderstandings about requests.

Atmosphere

The location is generally described as clean and welcoming, with a pleasant environment for socializing or working.

Drink Quality

Several customers expressed dissatisfaction with the quality of drinks, particularly blended beverages that were poorly made or not up to standard.

Management Issues

Feedback indicated concerns about management style, with some customers feeling that new management was less effective and supportive than previous leadership.
  • OV
    oliver velez
    Dec 31, 2025
    5.0
    Great place to recharge!
  • RC
    Rick Curtis
    Dec 29, 2025
    4.0
    This location is more quite than many of the others and that is one of the reasons I like it. They have plenty of tables inside to sit at, socialize, or work on something. The store is clean and well kept. The cashiers and baristas are friendly. My orders have always been accurately filled. If there is an opportunity for improvement that I've noticed is that guests waiting at the counter are sometimes ignored or deprioritized over cars through the drive-thru. I've had experiences where I was clearly waiting at the counter to have my order taken before somebody pulled up to the menu board outside. The cashier has, on multiple occassions, made me wait while they took the customer at the drive through first and served them. That may be a company policy, but it makes the customers inside feel valued less.
  • MB
    M. B.
    Dec 2, 2025
    2.0
    Not great. I went through the drive thru and my blended drink was hardly blended. There were almost full sized ice cubes in my drink! Made it impossible to use a straw on the long drive home. Pretty bummed. Other locations have 0 chunks. I would rather save my occasional treat to myself for a different location. Will not go here again. But, it did taste good!
  • JJ
    Jake
    Nov 9, 2025
    1.0
    Absolutely criminal they charge $7 for a large cup that’s filled 40% or more with ice and is not even close to being fully filled. No way they stay in business with this economy.
  • SW
    Sal W
    Nov 7, 2025
    2.0
    I waited 25 minutes in the drive thru this AM and then when it was my turn at the window the drink was a large and I ordered a small. Frustrating experience.

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Chaska, MN?

Caribou Coffee in Chaska, MN is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:30 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM. Holiday hours may vary.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.