McDonald's

3.6
345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8971 Crossroads Blvd, Chanhassen, MN
55317, United States

Hours

Reviews

3.6
345 reviews
5 stars
137
4 stars
73
3 stars
50
2 stars
19
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude or unhelpful employees.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly with mobile orders and drive-thru experiences.

Food Quality

Food quality varied significantly, with reports of cold or stale items, but some customers noted fresh and well-prepared meals.

Cleanliness

The location was generally described as clean, although some customers mentioned minor cleanliness issues.

Pricing Concerns

Several reviews highlighted concerns about rising prices not matching the quality of food.
  • EC
    Edward Chenard
    Dec 29, 2025
    4.0
    It's McDonald's. The parking not ideal in this strip mall. The food is as you'd expect it to be.
  • GL
    Glen Lesch
    Nov 24, 2025
    3.0
    McDonald's is not your old-school McDonald's anymore. Way too expensive!!!
  • GS
    Greg Sikonia
    Oct 10, 2025
    2.0
    Needed something quick, this was a bad choice. Literally didn't understand a single word through the drive through speaker. Whatever the 3 piece chicken was called, wasn't good.
  • AA
    Amanda Albrecht
    Aug 31, 2025
    5.0
    This McDonald's is the best I've ever been to, mainly because of the employees. They are always so kind and polite. When we order our food "mobile to table" they are even better than a restaurant! They are awesome!
  • CA
    C. Anderson
    Jul 17, 2025
    5.0
    I went through at about 8 o’clock this morning, I got two sausage, egg McMuffins and use a buy one get one coupon. The service was extremely fast, there was no issue with the coupon, the cashier wasn’t confused like some are, communication was good, and the food was good. Much much much better than my recent experience at the Shakopee McDonald’s !

Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's in Chanhassen?

McDonald's is open daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.

When is the drive-through service available at this McDonald's location?

Drive-through is open Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.