Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or unhelpful employees.
Order Accuracy
Many customers express frustration with incorrect orders, particularly with mobile and drive-thru orders.
Food Quality
Feedback on food quality is inconsistent; some customers report fresh and hot food, while others complain about cold or stale items.
Speed of Service
Service speed varies, with some customers noting quick service while others experience long wait times.
Cleanliness
The restaurant is generally described as clean, though some reviews mention minor cleanliness issues.
GS
Greg Sikonia
Oct 10, 2025
2.0
Needed something quick, this was a bad choice. Literally didn't understand a single word through the drive through speaker. Whatever the 3 piece chicken was called, wasn't good.
AA
Amanda Albrecht
Aug 31, 2025
5.0
This McDonald's is the best I've ever been to, mainly because of the employees. They are always so kind and polite. When we order our food "mobile to table" they are even better than a restaurant! They are awesome!
CA
C. Anderson
Jul 17, 2025
5.0
I went through at about 8 o’clock this morning, I got two sausage, egg McMuffins and use a buy one get one coupon.
The service was extremely fast, there was no issue with the coupon, the cashier wasn’t confused like some are, communication was good, and the food was good.
Much much much better than my recent experience at the Shakopee McDonald’s !