Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Leeann Chin is a fast casual restaurant chain located throughout Minnesota, North Dakota, South Dakota, Iowa and Wisconsin. They specialize in their Grilled Bourbon Chicken, Cream Cheese Puffs and Asia Fit Menu, which includes entrees under 400 calories per serving. Visit Leeann Chin near you today!
Multiple customers reported poor service, including long wait times, dismissive staff, and mistakes with orders.
Food Quality
Inconsistent food quality was noted, with some dishes being fresh and flavorful while others were described as old, bland, or improperly prepared.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty counters and unsanitary conditions in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific dishes, indicating that there are positive experiences to be had.
GO
George Omae
Dec 21, 2025
5.0
Great service as usual. They were out of string beans and close to closing but they still made fresh ones for me! Kudos team
CS
Christopher Sok
Nov 17, 2025
1.0
Extremely Dissatisfactory Experience at Leanne Chin
Dear Leanne Chin Management,
I am writing to express my profound dissatisfaction with the service I received at your Chanhassen location on 11/17/2025. My visit was unfortunately marked by a series of frustrating and disappointing interactions that fell far below the standard of customer service I expect.
Upon my arrival, I was next in line, yet I had to wait approximately six to eight minutes before anyone acknowledged me or took my order. This initial delay was just the beginning of a frustrating experience.
When I requested lo-mein noodles, the staff’s response was dismissive and lacked any form of courtesy. The attitude felt indifferent and unwelcoming, which was disheartening.
As the staff began to prepare my order, I noticed that the Mongolian chicken was placed aside carelessly, alongside other ingredients. Additionally, while replacing other items, water from the heating equipment dripped into my bowl, soaking my food. This incident was not addressed by the staff, and I had to point it out myself. Instead of offering an apology, the employee simply discarded my plate and provided a new serving that was noticeably smaller.
When it came time to serve the sesame chicken, the portions were inadequate, consisting mainly of small pieces and excess sauce rather than the generous serving I expected. The lack of care and professionalism was evident throughout the entire process.
Overall, this experience was one of the worst examples of customer service I have encountered. I hope that you take this feedback seriously and work towards improving the training and attentiveness of your staff to ensure that future customers do not face the same issues.
Thank you for your attention to this matter.
Sincerely,
Chris
CB
Chris Brandt
Nov 16, 2025
1.0
Ordered via their app at 5:15. Over an hour later and it is still not here.
JV
Jeff Vial
Nov 2, 2025
2.0
The food at lunchtime tastes like (barely) reheated leftovers from the night before
What type of cuisine does Leeann Chin specialize in?
Leeann Chin specializes in Asian cuisine, including Chinese dishes such as Grilled Bourbon Chicken, Cream Cheese Puffs, and an Asia Fit Menu with entrees under 400 calories.
What are the operating hours for Leeann Chin in Chanhassen, MN?
Leeann Chin is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Does Leeann Chin offer delivery and takeout services?
Yes, Leeann Chin offers both delivery and takeout services for your convenience.
Is Leeann Chin family-friendly and accessible for children?
Yes, the restaurant welcomes families, offers a children's menu, and has high chairs available for young diners.
Does Leeann Chin accommodate customers with dietary preferences such as vegetarian or vegan?
Yes, Leeann Chin serves vegetarian and vegan options as part of their menu.
Does Leeann Chin have seating and accessibility features?
Leeann Chin provides seating with options for outdoor seating and is equipped with wheelchair accessible entrances, seating, restrooms, and parking.
Where is Leeann Chin located in Chanhassen?
Leeann Chin is located at 963 West 78th Street, Chanhassen, MN 55317, USA.
Can I visit Chanhassen Brewing Company when dining at Leeann Chin?
Yes, Chanhassen Brewing Company, a brewery, liquor store, and cafe, is located nearby, offering a great option to visit before or after your meal at Leeann Chin.
Are there other dining options close to Leeann Chin in Chanhassen?
Yes, nearby dining options include Taco Bell, Perkins Restaurant & Bakery for breakfast and brunch, Jersey Mike’s Subs, and Noodles & Company.
Are there convenient services close to Leeann Chin for customers?
Yes, services nearby include OfficeMax for office supplies and printing, Caribou Coffee for coffee and snacks, and Huntington Bank for financial services, enhancing your visit to the area around Leeann Chin.