Leeann Chin

Reviews

• WW

  wholeograham

  2 days ago
  1.0
  Went in around 2:45 pm, they had 6 of the most pathetic looking oyster wings I’ve ever seen, they were there for a few hours. I wanted 12 so I asked how long for them to make more. They said 6 minutes, it took 10 minutes. They also completed my order and let it sit on the counter while i waited for my fresh oyster wings. The cook who wasn’t cooking when i came in, was told about my wings order, but then chose to prioritize making a new batch of fried rice that the servers ordered after being told about my wings. They had plenty of fried rice. Finally they brought out my wings, and they screwed that up too!! I ordered 12 but only got 6. Server said oh, sorry, I can have them make more! So I can wait 10 more minutes? I said no thanks shook my head and walked out. When you have food on display that clearly turns off customers you throw it, and bring out fresh food! It doesn’t have to be a lot could have been as little as 18 wings, 12 for my order, and 6 for display/sale. I know this because I used to work at Leeann Chins back in the day as a cook, a server, a runner, and a cashier. When I called to talk to a manager about the experience the person who answered the phone asked why I was calling and I said I want to tell them about my experience in their restaurant she got weird and said we don’t have a manager here. If you go here and are waiting on fresh food do not let them prepare the rest of your food while you wait for the fresh food. Tell them you will finish your order when the food is up and do not get out of line. Force them to prioritize your order. Otherwise your food will get cold while you wait for the fresh food.
• CS

  Christopher Sok

  Nov 17, 2025
  1.0
  Extremely Dissatisfactory Experience at Leanne Chin Dear Leanne Chin Management, I am writing to express my profound dissatisfaction with the service I received at your Chanhassen location on 11/17/2025. My visit was unfortunately marked by a series of frustrating and disappointing interactions that fell far below the standard of customer service I expect. Upon my arrival, I was next in line, yet I had to wait approximately six to eight minutes before anyone acknowledged me or took my order. This initial delay was just the beginning of a frustrating experience. When I requested lo-mein noodles, the staff’s response was dismissive and lacked any form of courtesy. The attitude felt indifferent and unwelcoming, which was disheartening. As the staff began to prepare my order, I noticed that the Mongolian chicken was placed aside carelessly, alongside other ingredients. Additionally, while replacing other items, water from the heating equipment dripped into my bowl, soaking my food. This incident was not addressed by the staff, and I had to point it out myself. Instead of offering an apology, the employee simply discarded my plate and provided a new serving that was noticeably smaller. When it came time to serve the sesame chicken, the portions were inadequate, consisting mainly of small pieces and excess sauce rather than the generous serving I expected. The lack of care and professionalism was evident throughout the entire process. Overall, this experience was one of the worst examples of customer service I have encountered. I hope that you take this feedback seriously and work towards improving the training and attentiveness of your staff to ensure that future customers do not face the same issues. Thank you for your attention to this matter. Sincerely, Chris
• CB

  Chris Brandt

  Nov 16, 2025
  1.0
  Ordered via their app at 5:15. Over an hour later and it is still not here.
• JV

  Jeff Vial

  Nov 2, 2025
  2.0
  The food at lunchtime tastes like (barely) reheated leftovers from the night before
• JG

  John Grotz

  Oct 19, 2025
  5.0
  Fast service and nice staff.

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