Chipotle Chanhassen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers praised the food for being delicious and fresh, there were numerous complaints about inconsistent portion sizes and food quality, including overcooked items and stale chips.
Cleanliness
A significant number of reviews highlighted issues with cleanliness, noting dirty tables, floors, and overall unsanitary conditions in the dining area.
Customer Service
Customer service experiences varied widely; some praised friendly and efficient staff, while others reported rude behavior and poor service, particularly during busy times.
Order Accuracy
Many customers expressed frustration with incorrect orders, including missing items and wrong toppings, particularly with online orders.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the friendly environment while others noted a chaotic and unwelcoming vibe due to understaffing and employee attitudes.
TB
Tyler Boyum
Nov 17, 2025
1.0
They forgot my guacamole in my mobile order. The whole reason i went there. Plain chips with no gauc…… hard to find good help these days.
SJ
Stephenie Janson
Nov 12, 2025
1.0
This is the 3rd time I’ve gone to Chipotle by Chanhassen, or Eden Prairie and they are out of chips, or guacamole or salsa. I’be said “are you not open for another hour and a half? I can wait, how long does it take to cook chips?” Mam, I’m not going to do that? It was a busy night and we ran out early. Oh so that means you ran out of chips, guac, salsa, whatever the product may be at least 2 hours before closing and decided not to make anymore. I just don’t understand.
KL
Katie Leicht
Nov 8, 2025
1.0
We have given this Chipotle two chances, both times the food serving area was nasty with the different foods all mixed into the other foods so when they put your food choice into the burrito or bowl, you can see other particles of different foods….hopefully food 🤢, going into the food you are going to eat. The restaurant is disgusting because they don’t sweep or clean the tables. Forget getting a fork or spoon because everything is all mixed up and laying all over the counter. The containers where the forks and spoons should go, have liquid in the bottom of them. Hopefully you won’t have to use the bathroom or need to wash your hands because the bathrooms smell horrible and clearly haven’t been cleaned all day.
TC
Taylor Chase
Oct 12, 2025
5.0
This is the absolute BEST chipotle location! I come here for lunch/dinner almost everyday and the food is phenomenal! The staff are some of the kindest and most considerate people I’ve ever met! I’ve gotten to know them personally; Margarita, Mercedes, William, and Marcien are such incredible people with beautiful personalities. Each time I come in they always greet me and even remember my go-to order! It does not matter who is making my food, because it is equally perfect each and every time! I typically do not go out of my way to write reviews for any establishment, but I absolutely needed to share how great the hard-working people of Chanhassen Chipotle are. It’s truly amazing how much a group of kind-hearted and passionate individuals can impact others in such a positive way. I never thought I’d be writing such a heartfelt review about a restaurant, but it really is a testament to how wonderful of a place this is. I’d give an infinite amount of stars if I could! :)
KB
Katrin Betker
Sep 30, 2025
5.0
My son really enjoys eating Chipotle alot. But I only go there when I have the money to buy it. I usually always get him food there off and on. It depends when my son wants to have thier food. But he loves it alot. And I get it for a meal. Which is lunch time. I get take out order. And drive to dollar tree in shorewood. To give my son lunch. And I spend about $20.00 Dollars. And they do have parking. But when they place is busy in the area it's not alway easy to find a parking spot. Because alot of people go there to eat. And they do have eat in dinning as well as take out. Thank you.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chanhassen serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of the Chipotle Mexican Grill in Chanhassen?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Chanhassen offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Chanhassen?
It is located at 560 W 79th St, in the Carver sublocality of Chanhassen, MN 55317, USA.
Can I order from Chipotle Mexican Grill online through an app?
Yes, you can order online through the Chipotle app available on the Apple App Store or via their website.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is Chipotle Mexican Grill in Chanhassen LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What nearby restaurants can I visit along with Chipotle Mexican Grill in Chanhassen?
Nearby dining options include Buffalo Wild Wings for American food and bar experience, Applebee's Grill + Bar for sports bar atmosphere, and Tequila Butcher offering Mexican and barbecue dishes.
Are there any health-focused eateries near Chipotle Mexican Grill in Chanhassen?
Yes, CRISP & GREEN offers health food options including salads and smoothies close by.
What transportation options are available near Chipotle Mexican Grill in Chanhassen?
The SouthWest Transit-Chanhassen Transit Station & P&R bus station is nearby, making it convenient for customers using public transportation.