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Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently reported issues with food quality, such as cold fries, stale items, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management
Mixed feedback on management, with some praising individual managers for good service while others criticized the overall management style as unprofessional.
Speed of Service
While some customers noted quick service, many others experienced slow service and long wait times, particularly during drive-thru and curbside orders.
JC
Jack C
Feb 25, 2026
5.0
Stale place. Very little human interaction. If this is what McDs wants they've succeeded. Good for catching up on business though. Very quiet
MF
Minneapolis Finest
Feb 23, 2026
1.0
One of the worst McDonald’s I’ve ever been to I try not to go to it as much as possible, but it’s the closest one to my house. They have the worst french fries you ask them to make them fresh to order and they’ll just double dip. The ones that were sitting there already so they come out rock solid you’ll get an ice cream. you’ll get an ice cream. It’ll be halfway Empty, you get a pop. It’s about 2 inches from the top but yet they want a price gouge and charge for sauces.
WW
WhiteWolf43
Feb 18, 2026
1.0
I was left waiting at curbside for 45 minutes, went thru thr drivethru to ask what the wait was, mind you, two mcdouble meal deals for me and my girl, and a mcchicken. Waited in the drive thru line with 3 other cars for another 15 minutes and when I finally got my food, they only gave me half of my order and no chicken nuggets. Ts pmo 🥀
BH
Benjamin Holm
Feb 9, 2026
1.0
I don't think I've been given a straw from this location once. I suppose its on me for not checking the bag but you'd figure you'd get it right at least once.
VB
Vincent Birchard
Jan 28, 2026
5.0
Miles is an awesome manager and it really shows in the team he leads. Every visit is a great experience—fast service, friendly staff, and a welcoming atmosphere every time. You can tell the team is well-trained and genuinely cares about customer service. This McDonald’s is consistently on point thanks to Miles and his amazing crew.
What are the general operating hours of McDonald's at 12321 Champlin Dr?
McDonald's at 12321 Champlin Dr is open 24 hours a day, 7 days a week.
When is the delivery service available at this McDonald's location?
Delivery is available from 5:00 AM to 10:15 PM Monday through Thursday and Sunday, and until 11:15 PM on Friday and Saturday.
What are the drive-through hours at McDonald's Champlin?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What types of payment does McDonald's Champlin accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's at 12321 Champlin Dr offer?
This location offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I order from McDonald's Champlin online?
You can order online via their delivery website or use the McDonald's app available on iOS and Android devices.
Are there any nearby post offices near McDonald's Champlin?
Yes, nearby post offices include US Post Office, Post Office-Champlin, and United States Postal Service, useful for your mailing needs before or after your visit.
What entertainment or leisure spots are near McDonald's Champlin?
Nearby entertainment options include Broadway Awards cinema and Twin City Twisters Gymnastics center, great places to visit before or after a meal.
Are there car wash services close to McDonald's Champlin?
Yes, Champlin Car Wash, Mister Car Wash, and Top Wash are nearby for convenient car washing and detailing services.
Does McDonald's Champlin have a rewards program?
Yes, through MyMcDonald's Rewards, customers can earn points towards free food. More details are available on their official website.
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