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Jimmy John's

3.2
(144 reviews)

Business Details

11468 Marketplace Dr, Champlin, MN
55316, United States
(763) 433-8888

About

Sandwich Restaurant

Location

Jimmy John's
11468 Marketplace Dr, Champlin, MN
55316, United States

Hours

Reviews

3.2
144 reviews
5 stars
59
4 stars
19
3 stars
10
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported long delivery times, often exceeding an hour, and issues with orders being incorrect or incomplete.

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unresponsive management.

Food Quality

While some customers praised the food quality and taste, others experienced issues with incorrect orders and missing items.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices and perceived value for money.

Staffing Problems

Customers noted that the location is often understaffed, leading to delays and service issues.
  • AA
    abby
    Nov 14, 2025
    1.0
    They never have any drivers anymore and they put it through Uber, so my order always takes way longer. Whoever manages this place needs to get a grip. Ridiculous, get more drivers and do what you're known for? Freaky fast.. this location isn't busy enough to justify not having drivers.
  • HA
    Heather A
    Nov 8, 2025
    1.0
    We used to love ordering from Jimmy John’s because they offered fast delivery. Now they use Uber which is far from fast. We ordered toasted sandwiches, but they are cold and obviously not toasted. We’re so disappointed and will be ordering from a different sandwich place from now on.
  • TL
    Troy Lentner
    Oct 25, 2025
    4.0
    Are you kidding me $37 for 2 subs, pops and chips. Last time visiting here
  • JC
    Jennifer Carpenter
    Sep 6, 2025
    3.0
    I ordered through the app and had it delivered. I ordered a Coke with my combo and was delivered a Dr Pepper. Never have I ever drink Dr Pepper. Today is a first. Do better JJ.
  • HH
    Heidi Hautala
    Dec 29, 2023
    1.0
    I should have read the reviews before I placed a delivery order. Just called as its been 60 min since I placed the order. Hmmm...still at the store. Only 1 driver. I see now that this is common practice for this location. Ugh...Wouldve been nice to know that on the app or somehow. Last time I will place with this location. WORST LOCATION EVER. THEY HIRE UBER EATS NOW & THE DRIVER MISSES 1/2 YOUR MEAL. ****thank you to the JJ driver that drove over my forgotten items. I really appreciated at least getting my dinner. Unfortunately I tipped the Uber eats driver

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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