Jimmy John's

3.2
144 reviews

About

Sandwich Restaurant

Location

Jimmy John's
11468 Marketplace Dr, Champlin, MN
55316, United States

Hours

Reviews

3.2
144 reviews
5 stars
59
4 stars
19
3 stars
10
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long delivery times, often exceeding an hour, and issues with orders being incorrect or incomplete.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unresponsive management.

Food Quality

While some customers praised the food quality, many expressed disappointment with incorrect orders and inconsistent preparation.

Pricing Concerns

Several reviews mentioned high prices for the food, leading to dissatisfaction with the overall value.

Staff Performance

Mixed reviews on staff performance, with some praising friendliness and efficiency, while others noted disorganization and lack of attention to orders.
  • AA
    abby
    Nov 14, 2025
    1.0
    They never have any drivers anymore and they put it through Uber, so my order always takes way longer. Whoever manages this place needs to get a grip. Ridiculous, get more drivers and do what you're known for? Freaky fast.. this location isn't busy enough to justify not having drivers.
  • HA
    Heather A
    Nov 8, 2025
    1.0
    We used to love ordering from Jimmy John’s because they offered fast delivery. Now they use Uber which is far from fast. We ordered toasted sandwiches, but they are cold and obviously not toasted. We’re so disappointed and will be ordering from a different sandwich place from now on.
  • TL
    Troy Lentner
    Oct 25, 2025
    4.0
    Are you kidding me $37 for 2 subs, pops and chips. Last time visiting here
  • JC
    Jennifer Carpenter
    Sep 6, 2025
    3.0
    I ordered through the app and had it delivered. I ordered a Coke with my combo and was delivered a Dr Pepper. Never have I ever drink Dr Pepper. Today is a first. Do better JJ.
  • VK
    Vickie Kurtz
    Jul 26, 2025
    1.0
    I ordered a #9 with mayo my email stated it but when I called the Mgr there told Ime on their end did not stated it. Informed him calling me a lier and no reply this is not the first time it was happen there. They suck. I will be not ordering their again and will go to jersey Mike's