Dairy Queen Grill & Chill

4.2
519 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
11200 Aquila Dr N, Champlin, MN
55316-3791, United States

Hours

Reviews

4.2
519 reviews
5 stars
293
4 stars
120
3 stars
53
2 stars
24
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report friendly and prompt service, while others mention rude staff and poor order accuracy.

Food Quality

Feedback indicates inconsistent food quality, with some customers enjoying their meals while others report cold or stale items.

Cleanliness

Several reviews highlight cleanliness issues, particularly in the dining area and with staff uniforms, although some customers noted clean bathrooms.

Pricing Concerns

Many customers feel that prices are high relative to portion sizes and food quality, leading to disappointment.

Drive-Thru Experience

The drive-thru service is noted as slow and confusing by some, while others found it quick and efficient.
  • JB
    Jacque Bourgoin
    Nov 15, 2025
    1.0
    Got the chili cheese dogs, with extra chili. They looked like they were made hours before we were there. The chili was dry and crusted and the hot dogs were just dogs no hot involved at all!
  • SE
    Scott Erickson
    Oct 20, 2025
    1.0
    So slow at drive through. Only come if you have a ton of time. Forgot about me after they told me to drive around to front door.
  • NB
    Nancy Benzinger
    Oct 20, 2025
    4.0
    Very good service provided today at the counter. Although I was a bit surprised at the size of my sundae which was part of my $8.00 meal deal. Looked like a kids size to me and there couldn't have been more than a tablespoon of caramel on it. I do like the management staff here but would be very happy if they would put some much needed TLC and remodeling into this location. The booth seats are very loose to the point that we won't sit in some of them. Also dining room needs to be kept up more so there are clean tables for us to dine in.
  • LW
    Loren Wheeler
    Oct 1, 2025
    3.0
    When I paid $8 almost for my blizzard I figured well they're just charging more so they don't have to reduce quality. Apparently they did both... reduce quality AND raise the price. My Snickers blizzard was very light and more of a Snickers "essence"blizzard...very few pieces. They definitely have cut corners to make more money. Pretty disappointing.
  • ML
    Matthew Lucero
    Oct 1, 2025
    1.0
    New chicken nuggets I guess. Small frie for reference.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Champlin?

Dairy Queen Grill & Chill in Champlin is open daily from 10:00 AM to 10:00 PM.

What type of food and treats can I expect at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature Blizzard® treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.