Buffalo Wild Wings

3.6
1314 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11580 Theatre Drive North, Champlin, MN
55316, United States

Hours

Reviews

3.6
1,314 reviews
5 stars
500
4 stars
317
3 stars
154
2 stars
95
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and staff being inattentive.

Food Quality

Many reviews highlighted poor food quality, including cold, dry, or improperly cooked wings, and incorrect orders.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including rude behavior and lack of accountability.

Inconsistent Experiences

While some customers had positive experiences with food and service, these were overshadowed by a majority of negative feedback.

Takeout Problems

Frequent complaints about takeout orders being incorrect or taking too long to prepare.
  • RM
    Russell Moog
    Nov 14, 2025
    1.0
    Had to seat ourselves, sat for about ten minutes, bartender watched us leave and said nothing.
  • TE
    Tom Van Eschen
    Nov 8, 2025
    1.0
    We just left Buffalo Wild Wings for dinner. We waited in the half full bar for 35 minutes before we even got our drinks. I along with 3 other tables all went up to the bar to finally order drinks. We got our drinks 15min later. I ordered Hot Bbq boneless wings. They brought out mild wings with a side of Hot Bbq. I asked if I could return those and get hot Bbq. 5min later the exact same plate came back to me. We got to speak to a manager who comped my boneless, fine. But then she tried to double charge me for my wings that they never fixed. This place is ran by the absolute worst management I have ever run into. Buyer beware. -1/10 How the heck do you never once fix a wrong order?!?! Pathetic customer service
  • AX
    Amy N Xiong
    Nov 5, 2025
    3.0
    We hadn’t dined here in a while, and not much has changed. The food was ok. Our server seemed disengaged, no drink refills and no plate service as expected. Overall, customer service could be better. We’ll likely take a break before returning.
  • RB
    Rachel B
    Oct 23, 2025
    2.0
    I’ve given this location multiple tries and this one was by far the worst. Ordered on the app and arrived at my “pick-up” time. Proceeded to wait another 20 mins past that to get my food. It’s a common theme at this location. There were 2 tables occupied inside and one other person waiting for a to-go order. There’s no reason it should take that long, and if it does- don’t promise a pick up time then.
  • JL
    John Lor
    Oct 21, 2025
    1.0
    Looks like a typical Buffalo Wild Wings. Walked in and got seated by a nice hostess. Sat for 10 minutes without getting greeted by a waiter, while multiple staff were standing around and on a couple occasions, a staff walked by without saying anything or noticing that we did not even receive waters yet. This all happened while the restaurant was not even 50% filled. Crazy.

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Champlin serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Champlin?

It is located at 11580 Theatre Drive North, Champlin, MN 55316, USA.