Dairy Queen Grill & Chill

3.0
229 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
115 6th St NE Ste A, Cass Lake, MN
56633-3428, United States

Hours

Reviews

3.0
229 reviews
5 stars
63
4 stars
41
3 stars
27
2 stars
25
1 star
73

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and unclean bathrooms.

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some stating they left without ordering due to delays.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising certain items while others reported cold or poorly prepared food.

Staff Behavior

While some reviews noted friendly and helpful staff, others mentioned rudeness and lack of professionalism.
  • DD
    Darshian
    Dec 11, 2025
    1.0
    Ordered a 6 piece chicken strip basket and what I got was pink slime nasty chicken nuggets, otta be a shamed of yourselves for even putting that in there. I ordered CHICKEN STRIPS not cheap rubbery chicken nuggets. If you run out of regular supply then stop selling it until you get more product. Unbelievable.
  • GF
    Georgia Favor2
    Nov 10, 2025
    5.0
    Was a little nervous when I saw it was mostly run by teens. But they did a fantastic job. My food order was correct it was fresh and this is probably the best strawberry cheesecake Blizzard I've had in a long time
  • JT
    Justin Trouble
    Nov 6, 2025
    1.0
    The drink smelled like cleaner, with scum floating on top, there was no ice either, the guy taking the order had hands that were covered in what looked like axle grease, the burger ha the wrong sauce on it, the fries weren't terrible.
  • AA
    Aria
    Oct 23, 2025
    1.0
    Never gets the food right and closes whenever the hell they want.
  • AA
    AOWANDERS
    Sep 19, 2025
    1.0
    Not open at 11am

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Cass Lake, MN?

Dairy Queen Grill & Chill in Cass Lake is open from 11:00 AM to 7:00 PM Monday through Friday and Sunday, and from 11:00 AM to 7:30 PM on Saturday.

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.