Dairy Queen Grill & Chill

3.0
228 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
115 6th St NE Ste A, Cass Lake, MN
56633-3428, United States

Hours

Reviews

3.0
228 reviews
5 stars
63
4 stars
41
3 stars
27
2 stars
25
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty floors, overflowing trash, and unclean bathrooms.

Service Speed

Many reviews highlighted slow service, with long wait times in both the drive-thru and inside the restaurant.

Order Accuracy

Customers frequently experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Staff Behavior

While some reviews praised friendly staff, others noted rudeness and a lack of professionalism among employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • GF
    Georgia Favor2
    Nov 10, 2025
    5.0
    Was a little nervous when I saw it was mostly run by teens. But they did a fantastic job. My food order was correct it was fresh and this is probably the best strawberry cheesecake Blizzard I've had in a long time
  • JT
    Justin Trouble
    Nov 6, 2025
    1.0
    The drink smelled like cleaner, with scum floating on top, there was no ice either, the guy taking the order had hands that were covered in what looked like axle grease, the burger ha the wrong sauce on it, the fries weren't terrible.
  • AA
    Aria
    Oct 23, 2025
    1.0
    Never gets the food right and closes whenever the hell they want.
  • AA
    AOWANDERS
    Sep 19, 2025
    1.0
    Not open at 11am
  • SV
    Samantha Voisinet
    Sep 2, 2025
    1.0
    ABSOLUTELY DISGUSTING. I have never in my life been in a more nasty, rundown, dirty establishment. NOTHING and I mean nothing was clean. Trashes are overflowing, floors are sticky, tables have food on them and have not been wiped down, bathrooms look like they have never been cleaned with blood on different surfaces. Employees are young kids and obnoxious and should not be handling food for the general public. I am reporting this establishment to the local health department. It needs to be shut down immediately.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Cass Lake, MN?

Dairy Queen Grill & Chill in Cass Lake is open from 11:00 AM to 7:00 PM Monday through Friday and Sunday, and from 11:00 AM to 7:30 PM on Saturday.

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.