Mixed reviews on service; some customers praised friendly staff while others reported rude or inattentive service.
Food Quality
Food quality is generally appreciated, but there are complaints about portion sizes and ingredient skimping.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Pricing Concerns
Many customers feel the prices are too high for the portion sizes and quality received.
Bread Availability
Repeated complaints about running out of bread early in the day, affecting customer choices.
JH
Jenni Howe
Dec 26, 2025
5.0
Absolutely love Jimmy johns. Food is always delicious.. staff is always nice. Every time we come to Cambridge, it's a must get lunch here. Lol.
YK
Ynot Kacsoraj
Dec 2, 2025
2.0
Way overpriced. For two sandwiches and one beverage it was over $26.00 plus tax and then they have a tip jar. Since when does everybody expect a tip for just doing their job. The sandwich seems like they were skimping on meat and other ingredients.
TK
Thomas K
Nov 17, 2025
5.0
Great food and service.
TB
Tom Bursaw
Nov 15, 2025
5.0
The Hunter or the Billy every time!. Good breads! Brownies are awesome!