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Wendy's

3.3
(874 reviews)

Business Details

2101 W. County Road 42, Burnsville, MN
55306, United States
(952) 934-2008

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether itโ€™s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2101 W. County Road 42, Burnsville, MN
55306, United States

Hours

Reviews

3.3
874 reviews
5 stars
278
4 stars
194
3 stars
138
2 stars
75
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in the drive-thru and at the counter, often exceeding 15-30 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some employees being described as unhelpful or dismissive.

Food Quality

The quality of food varied significantly, with reports of cold, soggy, or improperly cooked items.

Cleanliness

Several customers noted that the restaurant appeared dirty and poorly maintained, affecting their overall experience.
  • JM
    Joe Mama
    5 days ago
    1.0
    Wendyโ€™s used to have decent food. Now it sucks and is cold.
  • RS
    Ryan Schroeder
    6 days ago
    2.0
    This location is horrible. Drive thru always takes forever. One of the worst locations.
  • RS
    Ron Sieczkowski
    Feb 4, 2026
    1.0
    Sat in the drive through for almost 10 minutes and nobody showed up to take my order. Drove around and went inside and stood at the counter for 5 minutes while I watched the employees continuously glance at me and continue to flirt with eachother. Finally left after 15 minutes at a "fast food" establishment. Will not be returning.
  • SP
    Sarah Panyk
    Jan 7, 2026
    1.0
    Good grief. What a disaster of a visit. Pulled up to the drive through, I needed to correct the guy like 5+ times just to submit the order. There were two people ahead of me, which want a big deal really even though it took a while. I pull up and right away he asks me what the drinks were again.... I tell him. Pay. Then..... We wait. The first 5 minutes smelled super strong like weed right there.... Plenty of movement going on inside yet nothing really seemed to happen... I already knew I needed to check the order when it came up at this point, my kids always ask for plain burgers. Relatively easy request over all, but I was a bit skeptical that they'd get it right. Roughly a solid 8-10 minutes before the order came up. One burger was plain, one was not. Send the one back. Notice there's only one of two straws in the bag, then realize that my burger (just a baconator) was also wrong. Labeled as something with no tomato. So, after another 4 minutes I get his attention. Still no replacement on the first burger. Hand him my incorrect burger. I asked him if I should pull up and wait because there's people behind me and he says no.... 6 more minutes and finally the correct burgers come up. Plus my straw. And apparently a complementary things of tepid fries. I really try to be understanding with customer service, I've worked in it before, I've worked fast food. I get it. Some nights one small error can derail the entire tempo, but holy cow.
  • AP
    Anny Perez Pliego
    Jan 4, 2026
    1.0
    I never thought that I would finally write a review on this location, but here I am. To start off, I advise you to ๐ง๐ž๐ฏ๐ž๐ซ ๐œ๐จ๐ฆ๐ž ๐ญ๐จ ๐ญ๐ก๐ข๐ฌ ๐ฅ๐จ๐œ๐š๐ญ๐ข๐จ๐ง ๐ข๐Ÿ ๐ฒ๐จ๐ฎ ๐ฐ๐š๐ง๐ญ ๐Ÿ๐š๐ฌ๐ญ ๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž! Thought this was a fast-food place; guess itโ€™s not. My family and I usually come to this location because it's the closest to home, but now we are seriously considering driving further for better service. The service at this location is very slow! The employees seem to be constantly distracted, whether by being on the phone, talking amongst themselves, or simply sitting down and not attending to work or customers. The people there are decent, neither rude nor kind. Yes, they sometimes give attitude. When you are ordering, ๐ฉ๐ฅ๐ž๐š๐ฌ๐ž ๐๐จ๐ฎ๐›๐ฅ๐ž-๐œ๐ก๐ž๐œ๐ค ๐ญ๐ก๐š๐ญ ๐ฒ๐จ๐ฎ ๐ก๐š๐ฏ๐ž ๐ซ๐ž๐œ๐ž๐ข๐ฏ๐ž๐ ๐ž๐ฏ๐ž๐ซ๐ฒ๐ญ๐ก๐ข๐ง๐  ๐ฒ๐จ๐ฎ ๐จ๐ซ๐๐ž๐ซ๐ž๐ ๐š๐ง๐ ๐ฉ๐š๐ข๐ ๐Ÿ๐จ๐ซ! The number of times they have forgotten something from our order is disappointing. The fries sometimes are very salty, and the patty of my burger was salty as well. Additionally, there appears to be a language barrier. As a Hispanic myself, I will say that sometimes they donโ€™t understand what you are saying, but more often, it seems they are not paying close attention because they are distracted. Overall I donโ€™t recommend this location, and if I could, I would give them 0 stars. All employees act lazy and they seem to not care about their job. Which is fine if you donโ€™t like your job, but you still need to give a good service. Donโ€™t ever come to this place unless you want to wait and have poorly made food or service.

Frequently Asked Questions About Wendy's

Is 443 Burnsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's at 2101 W. County Road 42, Burnsville, MN?

Wendy's is open daily from 9:00 AM to midnight, including weekdays and weekends.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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