Taco Bell

3.9
1467 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 14231 Nicollet Ave in Burnsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14231 Nicollet Ave, Burnsville, MN
55337, United States

Hours

Reviews

3.9
1,467 reviews
5 stars
674
4 stars
371
3 stars
204
2 stars
67
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and unsanitary conditions.

Management Concerns

Feedback indicated significant issues with management, including lack of oversight, poor employee behavior, and inadequate response to customer complaints.

Automated Ordering

The new AI drive-thru system received negative feedback for frequently getting orders wrong and causing frustration among customers.

Customer Experience

While some customers had positive experiences with friendly staff and quick service, these were overshadowed by the overall negative trends.
  • JR
    Jessica Ryan
    Jan 5, 2026
    1.0
    I'd give zero stars if possible! The most consistently horrible taco bell ever!! Seriously, just take the extra 10 mins and go to Lakeville or Bloomington..
  • JU
    Jose Urgiles
    Jan 4, 2026
    4.0
    Take to long time
  • AS
    Ariana Schaeffer
    Dec 29, 2025
    5.0
    The 3 gentlemen who were working Sunday night 12/28 about 1am (so technically Mon. a.m. at that time) are absolute assets to your company and I'm so incredibly grateful to them. After a long crappy shift at work, I just wanted to grab some Taco Bell on my way home. There was a major winter storm all day, and when a bunch of other places closed early, this location was open. Awesome! Unfortunately, although the drive-thru appeared to have been plowed, my rinky-dink car decided to get stuck in snow THREE different times in the drive-thru! Not Taco Bell's fault at all whatsoever. Despite that, the three aforementioned employees saw a lone woman failing miserably at digging herself out and they all came out with shovels and salt and helped me push my car til it eventually was un-stuck. Being a manager at a business, I don't even like having to shovel the 5 feet of sidewalk in front of our doors, so I truly appreciate how far above & beyond these guys went to help me, expecting absolutely nothing in return, and without so much as a grumble or eye roll. Hats off to those 3 👏 I will absolutely be coming back here!
  • MS
    Matt Simmons
    Dec 28, 2025
    1.0
    0 stars, absolute joke of a crew here. Everyone is in their own little silo and ignores that there are many people at the counter missing items from their orders. Now that these self-service kiosks are in store doesn't mean you get to ignore people paying you for a service. Taco Bell has gone to shit.
  • NJ
    Nicole J.
    Nov 17, 2025
    1.0
    Did an online order and removed tomatoes from the meal because my son is allergic to them, while it’s not a terrible enough allergy to stop breathing it’s still one that causes a rash they of course left them on. If someone removes something from an item it’s because they don’t want it on there. Why is it OK to just not follow a customers request? Thankfully they are easy to remove and them touching things isn’t a big deal but damn, we didn’t want them in there, took the time to remove them from the order. Why go out of your way to put them on? Also, everyone who works there looks miserable

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 14231 Nicollet Ave in Burnsville?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 3:00 AM, and Friday to Saturday from 6:00 AM to 4:00 AM.

What is the address and contact number for this Taco Bell location?

The Taco Bell is located at 14231 Nicollet Ave, Burnsville, MN 55337, US. The main phone number is +1 952-892-6670.