Taco Bell

3.9
1457 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 14231 Nicollet Ave in Burnsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14231 Nicollet Ave, Burnsville, MN
55337, United States

Hours

Reviews

3.9
1,457 reviews
5 stars
670
4 stars
370
3 stars
203
2 stars
67
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold items, missing ingredients, and unsanitary conditions.

Automated Ordering

The new AI drive-thru system received significant criticism for errors in orders and lack of human interaction.

Customer Experience

While some customers praised friendly staff and quick service, many expressed frustration over management and overall dining experience.

Cleanliness Concerns

Several reviews highlighted cleanliness issues in the dining area and kitchen, raising health concerns.
  • MK
    Michele Kennedy
    4 days ago
    5.0
    Used drive-thru
  • NJ
    Nicole J.
    Nov 17, 2025
    1.0
    Did an online order and removed tomatoes from the meal because my son is allergic to them, while it’s not a terrible enough allergy to stop breathing it’s still one that causes a rash they of course left them on. If someone removes something from an item it’s because they don’t want it on there. Why is it OK to just not follow a customers request? Thankfully they are easy to remove and them touching things isn’t a big deal but damn, we didn’t want them in there, took the time to remove them from the order. Why go out of your way to put them on? Also, everyone who works there looks miserable
  • HB
    Hailey Barber
    Nov 13, 2025
    2.0
    As a District Manager myself- my visit was fairly unpleasant. Manager is sitting in the lobby doing what appears to be a schedule, you have another employee (I’m assuming off the clock and off day) standing in the lobby talking to staff swearing, gets on the phone, and starts telling someone to shut up while swearing. The manager doesn’t say anything just lets it happen. Even- even if it’s my employees off day- I refuse for them to stand in front of guest being disrespectful and rude. This is a direct reflection of management and how they let staff run the store. Then to hear the manager ask if she was still yelling at him and she says yes and he response with “yeah I struggle with that.” And let’s her continue. Swearing and disrespect towards staff or management is 1000% unacceptable- especially with guest in the lobby. The food- cold but that’s not the important part here. Fix this store and the management at this location. Unbelievable that this was accepted.
  • MT
    Maximiliano Tosca
    Oct 27, 2025
    1.0
    Service was horrible. Wait at the window with nobody behind me or in front of me for over 5 minutes ask for hot sauce never got any
  • NP
    Nina Perry
    Oct 26, 2025
    5.0
    What happened to the Empanadas? Gone already? They just came out Sept. 2nd. And are still being advertised on TV.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 14231 Nicollet Ave in Burnsville?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 3:00 AM, and Friday to Saturday from 6:00 AM to 4:00 AM.

What is the address and contact number for this Taco Bell location?

The Taco Bell is located at 14231 Nicollet Ave, Burnsville, MN 55337, US. The main phone number is +1 952-892-6670.