Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burnsville Subway® Restaurant at 12601 Nicollet Ave S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing ingredients, or poorly made sandwiches.
Staffing Issues
Several reviews mention understaffing leading to slow service and long wait times.
Food Quality
While some customers enjoyed the food, others complained about the quality, including issues with freshness and portion sizes.
Cleanliness
There are concerns about cleanliness, with reports of unsanitary conditions and a messy environment.
JM
Joshua Markham
4 days ago
5.0
Fresh bread and veggies, great place to get a bite
JT
Jim Thomas
Nov 10, 2025
5.0
Buy one get one for dollars a great deal
LV
lucifer veloccity
Sep 22, 2025
1.0
Lady was super rude and tried to lie to us about some fake policy where she wasn't required to make our food the way we wanted it. There's other places to get subs at if these are the people you let run your business you might as well close this location
TH
Tariq Hassan
Sep 22, 2025
1.0
Monday September 22nd 2025 5:49pm:
I was refused basic customs service that is a a change of glove before making my order. The staff was rude disrespectful with his attitude.
KB
Kalie Boegeman
Aug 8, 2025
5.0
I really like this subway. I’ve come across bad experiences within the subway chain and I must say this subway is great. Alex did an amazing job and focused on his job at hand. He is very respectful and friendly. It makes me want to come back to this establishment.