Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnsville Subway® Restaurant at 12601 Nicollet Ave S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and dismissive interactions.
Food Quality
Customers reported inconsistent food quality, with some praising fresh ingredients while others complained about stale bread and incorrect orders.
Staffing Issues
Many reviews highlighted understaffing leading to slow service and long wait times, particularly during busy hours.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and a messy environment.
JJ
Jan
Jan 3, 2026
1.0
Horrible experience with The blonde lady that works night shift… my car got stuck in your parking lot after I ordered, I asked her if she could come help me by pushing the gas on my car and I push my car or visa versa she said no she can’t leave the store un attended…. Let’s be real, she could if she wanted too, you just didn’t want to, you can see the door right where I am parked and stuck. Kindness and empathy goes a long way and she had NONE. I’m sitting here waiting for a tow because who ever manages this place can’t get the lot towed or salted…. There’s also a stop sign in the lot that no one has been able to stop at because of the ice. The food was mediocre at best I can tell the bread was not fresh and the cookies were old and hard as a rock. I will never patronize this location again even though it is the closest to my house.
JM
Joshua Markham
Nov 20, 2025
5.0
Fresh bread and veggies, great place to get a bite
JT
Jim Thomas
Nov 10, 2025
5.0
Buy one get one for dollars a great deal
LV
lucifer veloccity
Sep 22, 2025
1.0
Lady was super rude and tried to lie to us about some fake policy where she wasn't required to make our food the way we wanted it. There's other places to get subs at if these are the people you let run your business you might as well close this location
TH
Tariq Hassan
Sep 22, 2025
1.0
Monday September 22nd 2025 5:49pm:
I was refused basic customs service that is a a change of glove before making my order. The staff was rude disrespectful with his attitude.