Subway

3.7
149 reviews
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Business Details

2000 Williams Dr., Burnsville, MN
55337, United States
(651) 420-2131
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burnsville Subway® Restaurant at 2000 Williams Dr. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2000 Williams Dr., Burnsville, MN
55337, United States

Hours

Reviews

3.7
149 reviews
5 stars
74
4 stars
24
3 stars
11
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Employee Performance

Jason and Steve received numerous positive mentions for their friendly service and sandwich-making skills, while other employees were criticized for rudeness and unprofessional behavior.

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff, leading to dissatisfaction.

Cleanliness and Environment

Some reviews praised the cleanliness of the store, while others noted issues with food freshness and availability.

Management Concerns

There were multiple complaints about management's lack of presence and support during busy times, contributing to poor customer experiences.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction with their meals and service, while others had negative encounters that deterred them from returning.
  • JA
    joe Anderson
    Nov 1, 2025
    2.0
    Why is the credit card machine always out??
  • OT
    olivia tilseth
    Oct 15, 2025
    5.0
    These guys work really hard! Please tip your sandwich artist as this location often only has one employee working at a time . Be patient they are doing the absolute best with what they are given. Good job sandwich artists !
  • EM
    E Mart
    Sep 21, 2025
    1.0
    Yeah, wow. Go to ask for sandwiches for the crew and the lovely employee can't handle it. I'm sorry for asking I guess? Jesus christ.
  • GE
    Ginger Engels
    Sep 12, 2025
    5.0
    Three of us stopped in for a Subway supper and Steve waited on us. What a delight! We asked how his day was and he said he was pretty much working alone all day. You'd never know it as his demeanor was so friendly and kind. Too often you either get people who act like they are mad that you bothered them, or they are crabby, or you feel ignored. He was very nice, polite, and we would absolutely want him serving us again. Give Steve a raise!!
  • KB
    Katrina Balestrino
    Aug 7, 2025
    5.0
    Jason should be the owner of this location. He is fantastic very sharp at what he does and needs more credit. Customer service is not an easy industry and he handles them like a true professional. Keep up the great work we need more employees like you!
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Frequently Asked Questions About Subway

Where is Subway located in Burnsville, MN?

Subway is located at 2000 Williams Dr., Suite 100, Dakota, Burnsville, MN 55337.

What are the operating hours for Subway at 2000 Williams Dr.?

Subway is open daily from 9:00 AM to 9:00 PM.