Jimmy John's

3.0

175 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1615 County Rd 42 W, Burnsville, MN

55306, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.0

175 reviews

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1 star

AI-generated from recent customer reviews

Many customers reported slow service and long wait times for both in-store orders and deliveries.

Numerous reviews highlighted issues with food quality, including stale bread, incorrect orders, and unsatisfactory sandwich preparation.

Feedback indicated a mix of friendly staff experiences but also noted instances of poor customer service and unprofessional behavior.

Several customers experienced issues with incorrect orders, missing items, and lack of attention to special requests.

Some reviews praised the cleanliness of the location, while others raised concerns about hygiene practices among staff.

AA
Anonymous
Dec 21, 2025
1.0
Absolutely disgusted that we came all this way and you are out of French bread.
TF
Tony Fautsch
Dec 16, 2025
1.0
They were sold out of bread at noon on a Tuesday… yikes
MS
Maksym Sanogo
Nov 12, 2025
5.0
Great group of employees, fantastic food as always, highly recommend.
SS
Sarah
Nov 1, 2025
1.0
I thought Subway was bad, and then I visited Jimmy Johns. I ordered a regular turkey tom. It literally had 1 slice of deli meat, 1 slice of cheese. And then an unripe tomato and some shredded lettuce. $9.99. The bread was also hard and old tasting. Never again!
BF
Bob First
Oct 16, 2025
1.0
Teach delivery drivers how to read and use doors, please. when a note says, leave inside, that means not outside on the ground. It means pull the door handle, walk in, leave inside of the structure you walked into (inside)Thanks so much! One hour delivery too. Freaky slow! Left a reasonable tip for a one mile drive but considering the weather, had a wad of cash waiting for a driver who could read and follow three steps. too bad that is not who delivered my food. Thanks for forgetting a straw too. Pro tip: Tip in cash. They'll open up their eyes and maybe even hang out and make sure you get your food like they are supposed to.