Customer service experiences varied widely, with some praising friendly and quick service while others reported rude staff and slow service.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Food quality received mixed reviews, with some enjoying the taste while others reported stale or poorly prepared items.
Cleanliness
The cleanliness of the location was noted positively by some, but others reported unsanitary conditions and a dirty environment.
Pricing Issues
Several customers expressed dissatisfaction with high prices and unexpected charges, feeling that the value did not match the cost.
TX
Tina Xinastle
Dec 10, 2025
4.0
We went through the drive thru and received exceptional service from the guy who took our order.
The parking lot needed to get plowed. . . We made it work though.
The cheese curds and fries are tasty. The flame thrower burger was good and flavorful. Unfortunately the bacon deluxe burgers we ordered didn't have any bacon. . Overall the food was alright.
The small dipped ice cream cones were an awesome addition to the meal!
Thank you
BW
Brian Wene
Nov 27, 2025
5.0
Great restaurant with a focus on hospitality and delicious food.
DD
Dori
Oct 24, 2025
5.0
Went thru drive thru to get ice cream cone..... And it was HUGE! So surprised for a medium. It was as if the person made it a work of art! And she has it ready when I got to window ... Very quick.
RR
Rihanna Guaman (Riri)
Oct 9, 2025
5.0
I think this guy his name is Carson?? He took me and my friends order and he was so welcoming, as soon as we came in we were greeted. He has amazing costumer service and deserves a raise. Hopefully I’m right I didn’t know his name
VV
Valerie Vasquez
Oct 7, 2025
5.0
We came to get ice cream and tenders as a late night snack. The worker was friendly and we got our food quickly.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Burnsville?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
What types of food and treats can I get at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, they provide booster seats, high chairs, outdoor seating, restrooms, and are wheelchair accessible, making it welcoming and good for kids and families.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Can I use mobile ordering or get mobile deals at Dairy Queen Grill & Chill?
Yes, they offer mobile ordering and mobile deals through their app for exclusive offers.
Do they offer free Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available at the Dairy Queen Grill & Chill location in Burnsville.
Where is Dairy Queen Grill & Chill located in Burnsville?
Dairy Queen Grill & Chill is located at 1301 Hwy 13 E, Burnsville, MN 55337-2912, United States.
Are there other fast food or ice cream places near Dairy Queen Grill & Chill?
Yes, customers can find another Dairy Queen nearby as well as Burger King, offering additional fast food and ice cream options in the area.
What local stores can I visit near Dairy Queen Grill & Chill for groceries and convenience items?
Paradise Market, LLC is a grocery store and convenience store nearby where customers can shop before or after visiting Dairy Queen Grill & Chill.
Are there community or religious centers near Dairy Queen Grill & Chill?
Yes, nearby are Eden Baptist Church, the Islamic Institute of Minnesota, and Burnsville Mosque, which might be of interest to visitors and locals in the area.