Dairy Queen Grill & Chill

3.5
588 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1301 Hwy 13 E, Burnsville, MN
55337-2912, United States

Hours

Reviews

3.5
588 reviews
5 stars
239
4 stars
115
3 stars
57
2 stars
44
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and quick service while others reported rude staff and slow service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality received mixed reviews, with some enjoying the taste while others reported stale or poorly prepared items.

Cleanliness

The cleanliness of the location was noted positively by some, but others reported unsanitary conditions and a dirty environment.

Pricing Issues

Several customers expressed dissatisfaction with high prices and unexpected charges, feeling that the value did not match the cost.
  • TX
    Tina Xinastle
    Dec 10, 2025
    4.0
    We went through the drive thru and received exceptional service from the guy who took our order. The parking lot needed to get plowed. . . We made it work though. The cheese curds and fries are tasty. The flame thrower burger was good and flavorful. Unfortunately the bacon deluxe burgers we ordered didn't have any bacon. . Overall the food was alright. The small dipped ice cream cones were an awesome addition to the meal! Thank you
  • BW
    Brian Wene
    Nov 27, 2025
    5.0
    Great restaurant with a focus on hospitality and delicious food.
  • DD
    Dori
    Oct 24, 2025
    5.0
    Went thru drive thru to get ice cream cone..... And it was HUGE! So surprised for a medium. It was as if the person made it a work of art! And she has it ready when I got to window ... Very quick.
  • RR
    Rihanna Guaman (Riri)
    Oct 9, 2025
    5.0
    I think this guy his name is Carson?? He took me and my friends order and he was so welcoming, as soon as we came in we were greeted. He has amazing costumer service and deserves a raise. Hopefully I’m right I didn’t know his name
  • VV
    Valerie Vasquez
    Oct 7, 2025
    5.0
    We came to get ice cream and tenders as a late night snack. The worker was friendly and we got our food quickly.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Burnsville?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.

What types of food and treats can I get at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes at Dairy Queen Grill & Chill.