Business Details
About
Mexican Restaurant
Chipotle Burnhaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
2,067 reviews
5 stars
772
4 stars
429
3 stars
217
2 stars
155
1 star
494
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.
Portion Sizes
Many customers complained about consistently small portion sizes, often feeling shortchanged on ingredients.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and overflowing garbage, impacting the overall dining experience.
Order Accuracy
There were multiple reports of incorrect orders, especially with online and to-go orders, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistent quality, including undercooked rice and poorly prepared ingredients.
- JSJamie Storms2 days ago1.0We ordered 3 burritos bowls via DoorDash tonight. What a disaster! Total incompetence there at Chipotle tonight. All 3 bowls had labels on with the correct ingredients we ordered. When we opened up the steak bowl it was pork with fajita vegis. That was completely wrong. The chicken bowl had cheese and corn and no salsas. Totally wrong as well, no corn or cheese ordered on that. This is total lack of attention to detail! There are mistakes but this is ridiculous. We will never order again.
- RFRhonda FitzgeraldJan 5, 20261.0I checked with the app the store hours which say they are open from 10:45 AM to 11 PM and I arrived at their location and the door even says they're open from 10:45 AM to 11 PM and guess what the doors were locked
- PWPer Gyaltsen WoeselJan 2, 20261.0One of the worst chipotle locations. Every time I order it feels like they’re rationing today I got a sprinkle or lettuce when I asked for more she said it was extra. :( it’s always the small lady at the front idk if she’s management but please this is the closet chipotle to my place, I don’t wanna drive 20 min to another chipotle. lol still love chipotle but the portion sizes are so inconsistent
- MSMike SemJan 2, 20261.0The lady who serves the Guac always gives me half a serving and I watch her give the people before me and after me more. I wouldn’t mention this if it was a one time thing but she does it every single time! Literally every single time I come in. It’s an odd way of treating a regular customer…..
- MMMarrinaDec 26, 20251.0lady in purple hair skimps out a LOT! asked for extra pico and she only gave me less than 1/4 of a scoop, so i asked for more. she only gave me a spoon tip full of pico… only like 8 pieces of tomatoes. so i asked for more bc what the heck. same thing, only a spoon tip full. i asked two more times and she moved me onto the next part because she seemed annoyed that i was asking for more than a spoon TIP full of pico. i told her the rest of my order, but when i asked for the guac on the side, she goes “i’m asking for what’s on the bowl”. very rude and unprofessional. you asked for my order so i’m giving you my order. she didn’t even give me my guac so i just let it be because she wasn’t listening anyways. not worth talking to someone who won’t listen
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Burnhaven offer?
Chipotle Burnhaven offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Burnhaven?
Chipotle Burnhaven is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Burnhaven offer pickup and delivery services?
Yes, Chipotle Burnhaven provides both in-store pickup and delivery options.
How can I place an online order for Chipotle Burnhaven?
You can place an online order at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Burnhaven located?
Chipotle Burnhaven is located at 728 County Road 42 W, Burnsville, MN 55337, USA.
Is Chipotle Burnhaven LGBTQ friendly?
Yes, Chipotle Burnhaven welcomes LGBTQ customers.
Can I earn rewards or get exclusive offers at Chipotle Burnhaven?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
Which nearby shopping centers can I visit before or after dining at Chipotle Burnhaven?
You can visit Burnhaven Mall and Burnsville MN Burnhaven Mall, both shopping centers located near Chipotle Burnhaven.
Are there any nearby clinics or health services close to Chipotle Burnhaven?
Yes, The Joint Chiropractic, which offers chiropractic and massage services, is located nearby.
What other dining options are near Chipotle Burnhaven?
Nearby dining options include It's Just Wings, Chili's Grill & Bar, Panda Express, Smashburger, and Starbucks.