Chipotle Mexican Grill

3.4
2055 reviews
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Business Details

728 County Road 42 W, Burnsville, MN
55337, United States
(952) 435-3176
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Burnhaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
728 County Road 42 W, Burnsville, MN
55337, United States

Hours

Reviews

3.4
2,055 reviews
5 stars
770
4 stars
428
3 stars
218
2 stars
153
1 star
486

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of attention to customer needs.

Food Quality

While some customers praised the food, many expressed disappointment with inconsistent quality, including undercooked rice and poorly prepared ingredients.

Cleanliness

Several reviews noted that the restaurant was often dirty, with unclean tables and overflowing trash, impacting the overall dining experience.

Portion Sizes

Many customers complained about small portion sizes, particularly when ordering extra ingredients, leading to dissatisfaction with value for money.

Online Ordering Issues

Frequent complaints about incorrect online orders and missing items were reported, indicating a significant problem with the online ordering system.
  • GG
    GT GT
    3 days ago
    1.0
    Portion sucks
  • ER
    Esarra Robertson
    3 days ago
    1.0
    Went in yesterday while black with my family and the demeanor of the grandma staff was already rude. My family members wanted to do half and half meat on her tacos which she does at the other chipotle but grandma decided to look back at her other worker so he could tell us no. We said that’s fine but noticed how skimpy she was with the meats and then my family asked for a tiny more and even pay more and this grandma had the nerve to say no. Then she gets an attitude and starts talking to me and my other family member in a very disrespectful tone. All the other workers were silently observing while ME the costumer was trying to deescalate the situation. The granma was so rude she skipped me and the rest of my family when we were next in line and went to the perosn behind us. I told her she skipped us we were first but she was already having an attitude and said “ what you want” just speaking so disrespectful. It’s really sad because I tried reasoning with her but she didn’t see us as worth the humanly decency to be kind. We are humans at the end of the day.
  • RC
    RNDaniel Clute
    Nov 12, 2025
    3.0
    Nice workers no issues except the chips are awful burnt flavorless just like so many other locations smh
  • NF
    Nate Fulghum
    Oct 30, 2025
    1.0
    Would of loved to get dinner but they locked the doors 20 minutes early
  • SS
    Steve Smith
    Oct 30, 2025
    4.0
    Tables are dirty, food was excellent
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Burnhaven offer?

Chipotle Burnhaven offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Burnhaven?

Chipotle Burnhaven is open every day from 10:45 AM to 11:00 PM.