Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
The staff is frequently praised for being friendly, helpful, and attentive, contributing to a positive customer experience.
Service Speed
Customers appreciate the quick service, although there are occasional complaints about long wait times during busy periods.
Atmosphere
The coffee shop is noted for its cozy and welcoming environment, making it a pleasant place to relax or work.
Product Quality
Most reviews highlight the quality and taste of the drinks and food, with some customers expressing disappointment over specific orders.
Customer Service Issues
While many reviews commend the service, there are notable complaints about inconsistent service and order accuracy.
DE
Donna Englert
3 days ago
2.0
I could not get into my caribou app at
Caribou so I did no what was in my in
Box , the woman at counter wasn’t
Any help
TR
Taylor R
6 days ago
3.0
Friendly staff, very slow to make drinks and take orders. Took me 10 minutes to get my drink
MF
Maureen Fitzgerald
Nov 13, 2025
5.0
Friendly, efficient and knowledgeable, barista‘s prepared my beautiful hot chai tea latte. I asked for a special inclusion and they put it in just the right amount and it was absolutely delicious for my daughter. I got one of the refreshers and she enjoyed it very much so very tasty drinks maybe a little higher price and I’d like to pay but the ambience here if you wanted to sit and have coffee with someone or do some work plenty of space bright light from the sun and just an overall nice atmosphere bonus it attached to a Great Harvest bakery so you can get yourself some fresh baked goods to have with your drink. Very nice place and location.
JA
Jane Allison
Nov 8, 2025
5.0
Skyler was very sweet, friendly, and efficient!
FL
FoodIz Lyfe
Oct 25, 2025
5.0
S/O to Carsten! He is always on top of it! Thank you for being consistent!
What are the operating hours of Caribou Coffee in Burnsville, MN?
Caribou Coffee is open Monday through Friday from 5:30 AM to 6:00 PM, Saturdays from 6:30 AM to 6:00 PM, and Sundays from 7:00 AM to 6:00 PM. Holiday hours vary; for example, it's closed on December 25th.
Does Caribou Coffee in Burnsville offer delivery or pickup options?
Can I order Caribou Coffee's menu items ahead using mobile apps?
Yes, you can order ahead using the Caribou Coffee app available on both iOS and Android, or order online through their website.
What types of products and specialties does Caribou Coffee offer?
They offer a variety of coffee drinks including mochas, lattes, hot chocolate, and cold press, as well as breakfast items like bagels and sandwiches. Specialties include Campfire Mocha®, Turtle Mocha, and Caramel High Rise®.
Is Caribou Coffee suitable for families and individuals with dietary preferences?
Yes, Caribou Coffee welcomes families, offers vegetarian and vegan options, has a children's menu, and provides oat milk and dairy-free alternatives.
Does Caribou Coffee in Burnsville have wheelchair-accessible facilities?
Yes, the location has wheelchair-accessible entrance, parking, seating, and restroom facilities.
Are there nearby places where I can visit before or after enjoying Caribou Coffee?
Yes, nearby places include Great Harvest Bread Co. for bakery items, Subway for quick sandwiches, and Zaxx Cabinets Burnsville Showroom if you're interested in cabinetry. These spots can complement your visit to Caribou Coffee.
What beauty and wellness services are close to Caribou Coffee?
Near Caribou Coffee, you can find the European Wax Center, Bebe Nails, Bea Monde Salon, and Sister Rosalind Massage for various beauty and wellness treatments.
How can I get to Caribou Coffee using nearby landmarks or local stores?
Caribou Coffee is located near well-known spots such as Great Harvest Bread Co., HearingLife, and Subway, which can serve as useful landmarks to find the cafe easily.
Does Caribou Coffee offer any discounts or accept different payment methods?
Caribou Coffee accepts credit cards, debit cards, mobile NFC payments, and paychecks. They do not require cash only, making payment convenient for customers.