Caribou Coffee

4.5
308 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
2351 County Road 42, Burnsville, MN
55306, United States

Hours

Reviews

4.5
308 reviews
5 stars
241
4 stars
31
3 stars
6
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while many praise the friendly and efficient staff, there are notable complaints about rudeness and inconsistency in order fulfillment.

Product Consistency

Several customers reported issues with drink consistency, including incorrect orders and variations in taste, leading to frustration.

Speed of Service

Many reviews highlight the quick service at the drive-thru, with customers appreciating the efficiency even during busy times.

Customer Experience

Positive interactions with staff are frequently mentioned, contributing to a generally favorable customer experience, though some reviews indicate dissatisfaction with specific employees.
  • EP
    Elizabeth Peterson
    Dec 11, 2025
    4.0
    Ordered both a medium and large hot mocha this last trip. Drinks tasted very different from each other. One tasted very good and how it should be and the other was watered down almost and didn't taste good. My husband and I often get the same drinks and will find this occasionally occurs. Is frustrating to have inconsistent product when paying good money and tipping on every order. I may need to consider trying another coffee shop in the future. I feel like the recipes for routine beverages such as these should able to be executed correctly and consistently every time.
  • KS
    Katie Smith
    Dec 9, 2025
    5.0
    Whenever I order Caribou on the app, I always order from this location. For some reason, when I ordered from the app this morning, it placed my order with a different Caribou (which is my fault for not double checking). I didn't want to go to the other Caribou to get my order since I was on my way to work so I asked if I could just re-order it here. The lady at the window made it for me at no charge. She didn't have to do that and it was very nice of her. I felt bad that I didn't have any cash to tip but I will tip extra next time I (correctly) order from this location.
  • SF
    Shaelyn Freitag
    Dec 5, 2025
    5.0
    Staff that helped me was extremely pleasant and I look forward to going to that location again
  • AW
    Amanda Wroge
    Oct 30, 2025
    5.0
    The cabin on 42 is the best! The team members are always so friendly, kind, and honestly make my morning start out on a good note! I appreciate them so much! Food and drinks are always good quality and consistent which makes me and my neurospicy brain happy!
  • RM
    Renee Magney
    Oct 25, 2025
    1.0
    Had the worst service ever there today! Will call and report employees!

Frequently Asked Questions About Caribou Coffee

What are the regular operating hours of Caribou Coffee in Burnsville, MN?

Caribou Coffee in Burnsville is open Monday to Friday from 5:30 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 8:00 PM.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.