Jimmy John's

Reviews

• TT

  Tim

  Nov 13, 2025
  5.0
  As expected. Fast delivery and good ingredients. Could use a little friendlier staff but no complaints.
• NS

  Nate Smith

  Jul 25, 2025
  5.0
  Great people working the lunch shift. Can’t get any better.
• JS

  Janel Sherk

  Aug 6, 2022
  2.0
  I placed an order for delivery online through the app. Within 1 minute, the store called to say they didn't have any drivers and asked if I would like the meal refunded or if I could come to pick it up. I told them I could pick it up (it would be ready in 5 minutes). Picking up the order was fine, except I was never apologized to about having to pick up my sandwich (I even told them I had ordered for delivery but was told I needed to pick it up). Once I got back to work, I looked at the receipt and it showed I had been charged the $4 delivery fee, so I called to see what they could do. Again, no apology, but someone got on the phone and said they would cancel my online order and just re-enter the order without the fee. They had to call back a minute later because they hadn't taken my card information during the last phone call. Still no apology. I didn't mind having to go pick up my sandwich, I understand labor shortages are hurting everyone, but what bothered me was the lack of empathy from the workers (and even the manager I spoke to). *They were also out of BBQ chips that I had ordered online, but I wasn't made aware until I picked up my meal.
• KJ

  Katie Johnston

  Mar 23, 2017
  3.0
  Sometimes we have a good experience, sometimes we don't.