Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally enjoyed the food, noting it was hot, fresh, and delicious, though some experienced issues with saltiness and missing items.
Service Issues
Several reviews highlighted poor customer service, particularly from drive-thru staff, with reports of rudeness and inattentiveness.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for their negative attitudes and lack of professionalism.
Cleanliness
The restaurant's cleanliness was mentioned, with some customers noting that the dining area could use more attention.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
BV
Bryce Vieths
2 days ago
1.0
3rd time they've gotten a simple order wrong
KK
KIT KAT
Dec 30, 2025
3.0
Coffee was not hot it was warm all I got was a "oh I'm sorry.". Should have gotten I'll make another fresh pot ,
Sandwich was smashed and flattend , bag of food delivered to car was not folded over keeping my food hot french fries were hard and not fresh .
No Smiles Given
TT
Travelinman
Dec 11, 2025
4.0
Ordered 2 for $7 special, ham and cheddar, was very salty.
Quick service, sandwiches were hot, just salty
MM
Melinda
Dec 7, 2025
4.0
Good service, my order was correct when I got my food. Over all a good place to stop at. Would stop here again
WM
Wanda M
Nov 17, 2025
3.0
Disappointed. Hubby and I ordered 2 classics and an order of potato cakes. The potato cakes were awesome!!! The classics were poorly put together, soggy bread and barely any meat. $16 for this? Eat at home ..