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Wendy's

3.3
(1682 reviews)

Business Details

(763) 324-8313

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7445 71st Ave. N., Brooklyn Park, MN
55428, United States

Hours

Reviews

3.3
1,682 reviews
5 stars
551
4 stars
332
3 stars
297
2 stars
135
1 star
367

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Several reviews mentioned cold or poorly prepared food, including moldy ingredients and old fries.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted good food quality on occasion.
  • SK
    Shilo Knapp
    1 day ago
    3.0
    Soda machine low on ice and no carbonation. Fries were cold.
  • MV
    Mark Vaars
    Feb 21, 2026
    1.0
    They refused to open the lobby. Then waited 15 mins in an empty drive through for a mobile order while the employees were in there dicking around with their phones and such. By the time I got my food it was all cold. Thanks for nothing.
  • HJ
    Hardai Joseph
    Feb 17, 2026
    1.0
    I buy burgers and fries and I can not eat them because I start to vomiting up the lettuces has mold and rattle and they pickles is dry the burgers are very bad...but they crew will have to do better than that we pay money we don't begging
  • AH
    Anthony Hardy
    Jan 30, 2026
    1.0
    They closed their doors because they're scared of ice and then when you go through the drive-thru and wait 15 minutes for a couple orders they don't even get it right. clown show
  • SS
    Selene Sanchez
    Jan 24, 2026
    1.0
    Placed a mobile order for pick up, took nearly 20 minutes to get my order. When they finally started handing me my stuff, they told me they didn’t have vinaigrette for my salad, no baked potatos, and can’t refund me. My order was completely wrong (regular nuggets, not spicy, blue cheese on salad when requested no blue cheese through app, only thing they did get right was the fries) I contacted customer support from app and they told me to get refund from the store, even then they’re refusing my refund. I called about my order and the guy that answered was very rude and got mad that I said I have the receipt that shows exactly what I ordered and how I ordered, so he hung up on me. Very bad experience. Not the first time my mobile orders take forever to be done, they have a full staff (there’s 3 or 4 people at the window arguing about who’s doing what), yet orders get messed up and take way too long to receive.

Frequently Asked Questions About Wendy's

Is 413 Brooklyn Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's location at 7445 71st Ave. N., Brooklyn Park, MN currently open?

Yes, this Wendy's location is open 24/7 every day of the week, including weekends and holidays.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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