Taco Bell Defy

3.5
814 reviews
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Business Details

5931 94th Ave N, Brooklyn Park, MN
55443, United States
(612) 389-2239
https://locations.tacobell.com/mn/brooklyn-park/5931-94th-ave-n.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell Defy
5931 94th Ave N, Brooklyn Park, MN
55443, United States

Hours

Reviews

3.5
814 reviews
5 stars
365
4 stars
130
3 stars
78
2 stars
58
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many experiences of long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with missing items and incorrect orders, regardless of whether orders were placed via mobile or in-person.

Food Quality

Many customers expressed dissatisfaction with the food quality, noting that items were often cold, poorly prepared, or not as expected.

Mobile Ordering Issues

Numerous complaints were made about the mobile ordering system, including long wait times and problems with order fulfillment.

Overall Experience

The overall sentiment was negative, with many customers feeling disappointed and frustrated with their experiences at this location.
  • BV
    Bee Vang
    Nov 13, 2025
    2.0
    The beefy 5 layer burrito was all just filled with cheese. I think i got cheated.
  • SJ
    Sara Johnson
    Nov 9, 2025
    1.0
    The Taco Bell defy is a great idea, but executed terribly. Every time I come to this specific Taco Bell they always take over 20 minutes to make you your meals, they never answered the Help button, they’re always missing items and they never include your sauces. If I wanted to wait around for another 20 minutes to get fire sauce and mild sauce, I would but unfortunately, I do not feel like wasting any more of my time by coming to this specific Taco Bell
  • MB
    Michelle Johnsen Barker
    Nov 3, 2025
    1.0
    Every time I place an order in the app they miss something. Sides, sauce, you name it. Getting help at the faceless kiosk is a joke also. Y’all, it’s not that hard. I’ve worked food service and no it’s not glamorous but it’s also not complicated. At least the guy manning the actual drive thru was nice and helped me because hitting the ‘help’ button at the station did absolutely nothing.
  • NR
    Nathan Roalson
    Nov 2, 2025
    2.0
    It is usually great! But last night we ordered and the Employee on the drive thru was less than friendly. And after we received our order, we checked our back. Mind you it hasn't even been a minute and the girl is saying something to me while my window is closed. I open my window and she says there are other people in line. To which I say, it don't matter. We are checking our bag. She keep talking about I roll up my window. My wife thinks the bag is ok. I drive away and a couple blocks away she realizes that she didn't see the cinnabon delights in the bag. We go back and the girl is somewhat nice until we get to the window again. When we pull up she doesn't say a word and hands us our missing Cinnabon delights without saying a word. Then goes back leaning against the counter playing with her phone.
  • JF
    Judy Fisher
    Oct 28, 2025
    2.0
    Food is skimpy, quickly slapped on, done with them. .prices keep going up less quality.
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Frequently Asked Questions About Taco Bell Defy

What are the dine-in hours at Taco Bell Defy in Brooklyn Park?

The dine-in hours are from 6:00 AM to 10:00 PM every day of the week.

When is the drive-through open at Taco Bell Defy?

The drive-through operates from 7:00 AM to 2:00 AM Sunday to Wednesday, and until 3:00 AM Thursday to Saturday.