Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and slow service.
Food Quality
Food quality was inconsistent, with complaints about cold, poorly prepared items, and some positive remarks about fresh and hot meals.
Drive-Thru Experience
The drive-thru service was often criticized for long wait times and order mix-ups, though some customers found it efficient.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
LI
Lizzy Irber
Dec 15, 2025
1.0
Found hair in my food.
AL
anita lovelace
Dec 12, 2025
4.0
The wait in line at drive thru was long. I asked for no onions on my bacon cheese burger combo, and got nothing else but pickles. No tomato or lettuce or mayo. Very plain & dry.
DH
Denise Hochstedler
Nov 14, 2025
4.0
Smiling faces at the drive thru!
LC
Luann Cokley
Nov 11, 2025
2.0
We went through the drive thru and they messed up our order drinks where wrong and my granddaughter order ranch got barbecue sauce
RR
Rose Roberts
Nov 10, 2025
5.0
Employees are always nice and I typically don't wait too long. My fav McDonald's in the area.