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McDonald's

3.3
(1052 reviews)

Business Details

9000 85th Ave North, Brooklyn Park, MN
55445, United States
(763) 425-0990
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9000 85th Ave North, Brooklyn Park, MN
55445, United States

Hours

Reviews

3.3
1,052 reviews
5 stars
339
4 stars
205
3 stars
173
2 stars
90
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Food Quality

The quality of food varied significantly, with complaints about cold, poorly prepared items and occasional good experiences.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru process, citing long wait times and order inaccuracies.

Staff Attitude

While some reviews praised friendly staff, others noted rude behavior and lack of professionalism from management.

Cleanliness Concerns

Several customers mentioned unsanitary conditions, particularly in the bathrooms and with food preparation.
  • LS
    Leydi Sanchez
    1 day ago
    1.0
    I want to express how disappointed I am with the service at this McDonald’s location. I’ve been coming here for quite a while, and this is not the first time my order has been completely messed up. Today was unacceptable — my McChicken was handed to me without the chicken patty, which is the main part of the sandwich. What makes this even more frustrating is that I went during a slow time of day, with no cars in the drive-thru, and yet the order was still prepared incorrectly. It shows a lack of attention, efficiency, and care for customers. I worked in fast food before, so I understand mistakes happen — but not repeatedly, and not something this basic. It feels disrespectful, especially when employees laugh or act like it’s not a serious issue. I’ve tried giving this location multiple chances, but the service keeps getting worse. This experience was ridiculous, and something needs to be addressed so other customers aren’t treated this way.
  • JR
    Jessica Rose
    3 days ago
    2.0
    Employees were rude when I came back because they got my order wrong!
  • BS
    Bold North Home Services
    Feb 13, 2026
    1.0
    I go here quite often for lunch and they are ALWAYS forgetting things, not only me but everyone always comes and asks for stuff they forgot. I got 2(!!!!!!!) out of my 6 items, this place and management is terrible .
  • JB
    Jonathan Beltran
    Feb 9, 2026
    3.0
    Average experience
  • LA
    LC Anderson
    Feb 4, 2026
    2.0
    Got the hot honey sausage biscuit, & hash browns . Biscut was ok, im not a huge biscuit fan. Hot honey was good. Hash browns had a terrible aftertaste. Time to change the oil.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brooklyn Park, MN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM through options like curbside pickup, delivery, same-day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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