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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for food orders, often without any communication from staff.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold or stale items being served.
LL
LUVEZ1978
2 days ago
5.0
Late night munchies. Fast drive thru and hot fresh fries. 👌
SA
Sanjana Argula
Nov 12, 2025
1.0
ABSOLUTE HORRIBLE EXPERIENCE!
There was a Black guy working at the drive thru on 11/12/25. He barked at us and was incredibly rude without any provocation.
TT
Tara Thompson
Nov 6, 2025
1.0
I ordered the 2 cheeseburger meal only ketchup add mayo. It was correct on the slip on the cheeseburgers but when I took them out of the wrapper I could smell the onion, checked the burgers and it looked like someone tried to wipe off the onions and mustard and then put more ketchup and way to much mayo and they forgot to take off the pickles. I went through drive thru and did not have time to go back but knowing someone handled my burgers so much and they were not just made fresh like how I asked I threw them away. I did eat the fries. Will not be ordering from there again.
GC
Gary Carver
Oct 29, 2025
1.0
Came here to get a 2 cheeseburger value meal and requested no onions since I am allergic. As the attached photo shows, they left on the onions and removed other ingredients that I had wanted to keep. Minnesota literacy at its finest.
NV
Nathan Vang
Oct 26, 2025
1.0
Would give zero stars if I could.
Not 24 hours at all, I placed a mobile order around 3am. Got to the location around 3:30 am. Waited at the drive up order screen for 6-7 mins constantly giving out a “hello” and no one answered.
Drove up to the 1st cashier window, an employee was there and I was waiting for her to open the window to tell her I had a mobile order. She walked away and didn’t even open the window or look at me. So I waited 5 mins and I figured she wasn’t coming back.
Drove up to the 2nd window to pickup, another employee was there, didn’t even acknowledge that I was there. Didn’t open the window until I knocked on it. He answered and I was told to wait a bit just to be told that they were switching to their breakfast menu.
It would’ve been fine if they had been able to tell me straight up when I got there. Instead they made me wait and sit around for 20+ mins to receive nothing.
They didn’t even acknowledge me being there at all, until I did something. This kind of service is unacceptable, if this location doesn’t provide any service at all times of the day/night is it really 24 hours?
Please change the hours of service please and thanks. Will never come here again.
What are the operating hours of McDonald's in Brooklyn Park, MN?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's in Brooklyn Park offers delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at the McDonald's on West Broadway?
Yes, this location has a drive-thru open 24/7 for customer convenience.
What payment methods are accepted at McDonald's Brooklyn Park?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order online or via app for McDonald's Brooklyn Park?
You can order online via https://mcdonalds.smart.link/jfeqnrnmr or download the McDonald's App from the Apple App Store or Google Play Store.
What types of services does McDonald's offer at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact number for McDonald's in Brooklyn Park?
The address is 7685 West Broadway, Brooklyn Park, MN 55428. The main phone number is +1 763-425-4240.
Which nearby banks can customers visit when coming to McDonald's at West Broadway?
Nearby banks include Wells Fargo Bank, U.S. Bank, TCF Bank, US Bank ATM, Bank of America ATM, Huntington Bank, and Bank of America Advanced Center.
What nearby food options are available around McDonald's Brooklyn Park?
Nearby food options include Popeyes® Louisiana Kitchen, Miyabi Grill (Japanese cuisine), Starbucks, and Little Caesars Pizza.
Which nearby retail stores or services can customers access around McDonald's?
Customers can visit Sally Beauty for beauty supplies, Boost Mobile for mobile devices, Redbox for DVD rentals, Cub supermarket and pharmacy, DTLR clothing store, Rainbow Shops for women's clothing, and Hollywood Nails salon.