Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.5
181 reviews
5 stars
72
4 stars
41
3 stars
12
2 stars
16
1 star
40
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing ingredients.
Delivery Issues
Numerous reviews highlighted long delivery times and orders not being delivered at all.
Customer Service
Feedback on customer service was mixed, with some praising staff while others reported rudeness and unprofessional behavior.
Food Quality
While some customers enjoyed the food, others complained about stale bread and insufficient ingredients.
- HRHonest ReviewerNov 13, 20252.0UPDATE: WAS offered a free giant sub due to my allergies to lettuce with my cell #. Went to pick a new one up & they didn’t have any number on file. Dropping my rating now 2 stars less as my time was wasted. It’s not as good as a deli, yet it’s better than most sub chains. I’ve eaten here several times, the food/service is always good…just be sure to check your take out orders. Sometimes people forget, and may add something or miss something, happened once here, called them about a lettuce allergy, they apologized & made it right. Please don’t scare people off from this store with bad reviews about wrong orders, as they care and fix it. Would recommend.
- GSGerald ShudyAug 28, 20252.0My family likes Jimmy John’s sandwiches but it has been so long since they’ve gotten an order correct. I can’t remember the last time. I mean, completely wrong sandwiches or multiple missing ingredients.
- VAVideos of things that happen where I amJul 22, 20251.0I paid $10 for lettuce, a slice of cheese, and a slice of cucumber and tomato. I used to like the staff here, but this is legitimately unacceptable. I'll eat lettuce all day everyday but I'm not going to pay these people for it, I'll spend $2 on a bag of lettuce at a store closer to my house. Thanks.