KT
Katie Thelen
Apr 24, 2026
Products aren’t bad. What’s bad is the awareness of the staff. I have an allergy to dairy, so I opt for alt milk. I do online orders to make sure I have the correct order in, no mistakes. Today, I received milk in my drink instead of an alternative. Que allergic reaction. Extremely disappointed, upset, and sick. Do better than that.
NV
Nina Violet
Apr 12, 2026
Muela was very disrespectful to me and refused to fill a tumbler with water. She claimed this was policy but also stated that she was new. Would like a manager to hire more personable staff.
While in the drive thru I asked questions about cups that were displayed in the window. I didn’t ask to hold them or purchase them or anything crazy. Just questions. Then while the window was open, I could hear the baristas calling me lazy and accusing me of trying to buy the cup through the drive thru instead of going inside. Just going on how annoying people are and how lazy I am. I get dealing with the public isn’t the best but don’t talk crap about someone who is within earshot of you.
KW
Kiara williamson
Mar 23, 2026
For $6 the breakfast bowls are a rip off. Wouldn’t recommend spending your money on them. Pictured is the fiesta bowl with apparently 16g of protein 😂 the bowl is halfway full and so small. The coffee is good tho. I got the cinnamon sugar espresso shaker with cold foam.
JT
Journey Taylor
Mar 23, 2026
I ordered a turtle mocha cooler from Caribou Coffee and was really disappointed. The drink came out completely soupy—basically just liquid with no thickness at all. If I wanted something like that, I would’ve just ordered a regular hot coffee.
When I asked the employee if it was supposed to be like that, she just shrugged and said, “sometimes it comes out like that.” That response alone was frustrating—no effort to fix it or even acknowledge the issue.
Definitely not the quality or service I expected. Do better.