Wendy's

3.4
1634 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5545 Xerxes Avenue N, Brooklyn Center, MN
55430, United States

Hours

Reviews

3.4
1,634 reviews
5 stars
559
4 stars
346
3 stars
290
2 stars
123
1 star
316

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Staff behavior varied widely, with some reviews highlighting friendly service while others noted rudeness and lack of professionalism.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.

Language Barrier

Several customers experienced difficulties due to staff's limited English proficiency, impacting order accuracy and service.
  • JJ
    Jackie Jones
    Jan 4, 2026
    5.0
    Love this store,the staff is great and they always remember their guests each and every time!!!!!!
  • VH
    Victoria Henderson
    Dec 22, 2025
    1.0
    I visited the Wendy's in Brooklyn Center yesterday and I paid with a card we t to my next destination and realized I didn't have my card went right back up there and in the way back I notice my card had a purchase for $11.42 at that Wendy's I made it back and I told the person they didn't give my card back at first he tried to act like he didn't know what I was talking about then I showed him my purchase in my phone he showed me a card and asked if it was mines and I said yes then I told him someone in there used my card and bought food I showed him the purchase in my phone and it said Wendy's the amount and the time I barely made it out the driveway before someone in there used it so they gave me money back out of the register this is not ok this is stealing and they got people like this working in there like I was not going to know the money was gone smh be careful people make sure you got your cards before leaving the drive thru I been trying to call all morning to speak to a manager but no one has been answering
  • EQ
    El Reina Queen32
    Dec 8, 2025
    1.0
    I came oder the meal no bacon and no salt on the fries. Comprehend, i'm on my lunch break.So I don't have a lot of time. I get my meal and there is bacon on it. And i'm too far to take it back and i'm so hungry. They won't get my coin again. Called 5 times no answer..
  • DN
    Derrick Nailon
    Dec 7, 2025
    1.0
    Not 24hrs as advertised
  • BR
    Brad Rierson
    Dec 5, 2025
    5.0
    Staff were polite, food was hot and tasty

Frequently Asked Questions About Wendy's

Is 418 Brooklyn Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's location at 5545 Xerxes Avenue N, Brooklyn Center open 24/7?

Yes, this Wendy's location is open 24 hours every day, including the drive-thru service.