McDonald's

3.5
1906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5525 Xerxes Ave N, Brooklyn Center, MN
55430, United States

Hours

Reviews

3.5
1,906 reviews
5 stars
652
4 stars
394
3 stars
369
2 stars
149
1 star
342

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving old, cold, or stale food, with several instances of incorrect orders and poor food preparation.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness and Atmosphere

Some customers noted cleanliness in the restaurant, but others mentioned issues with loitering and a tense atmosphere.

Mobile App Problems

Several customers experienced issues with the mobile app, including payment problems and order inaccuracies.

Mixed Experiences

While some customers praised the speed and friendliness of the service, many others expressed dissatisfaction with their overall experience.
  • JJ
    Jeff
    Nov 13, 2025
    4.0
    It's McDonald's however the service and quality has slipped a little bit
  • CD
    Chris Dooner
    Nov 9, 2025
    3.0
    Service needs work. Someone who speaks English would help
  • KM
    Kiana Marie
    Oct 31, 2025
    1.0
    Quite literally the worst mcDonald’s I’ve ever had. Everything was old and stale. The mcchicken was sooooo hard I couldn’t bite through it. The fries and chicken nuggets were so stale. I would never go back and would never recommend that to anyone.
  • SA
    Serene Adair
    Oct 23, 2025
    3.0
    I love McDonalds breakfast and I usually go through the drive through and the workers are so friendly. This morning I went inside as the line for the Drive Thru was going into the street out of the parking lot. I went in and placed my order on the screen. As I was waiting to pay a man came in to order food that was homeless. The woman at the Counter kept telling him she could not open the restroom to him unless he ordered but he was trying to order food as it was. I appreciate they are trying to prevent people from loitering but the man never asked right out to use the restroom. That was her assumption. She would have let the man order and then dealt with the restroom issue later. Pure and simple. Also the screen ordering wasn't providing ordering numbers so it was confusing trying to figure out which order was whose. I gave my review 3 stats due to the confusion of the order numbers and the rudeness of the cashier.
  • RM
    Ronald Marshall
    Sep 29, 2025
    5.0
    Emergency pass word on everybody 💯 bitcoin investment platform extra income needed for economy hike crisis pass word on 💯 3chevys....

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at the Brooklyn Center location?

Delivery is available daily from 5:00 AM to 11:30 PM.

What are the drive-through hours for this McDonald's?

Drive-through service is open every day from 5:00 AM to midnight.