Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving old, cold, or stale food, with several instances of incorrect orders and poor food preparation.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness and Atmosphere
Some customers noted cleanliness in the restaurant, but others mentioned issues with loitering and a tense atmosphere.
Mobile App Problems
Several customers experienced issues with the mobile app, including payment problems and order inaccuracies.
Mixed Experiences
While some customers praised the speed and friendliness of the service, many others expressed dissatisfaction with their overall experience.
JJ
Jeff
Nov 13, 2025
4.0
It's McDonald's however the service and quality has slipped a little bit
CD
Chris Dooner
Nov 9, 2025
3.0
Service needs work. Someone who speaks English would help
KM
Kiana Marie
Oct 31, 2025
1.0
Quite literally the worst mcDonald’s I’ve ever had. Everything was old and stale. The mcchicken was sooooo hard I couldn’t bite through it. The fries and chicken nuggets were so stale. I would never go back and would never recommend that to anyone.
SA
Serene Adair
Oct 23, 2025
3.0
I love McDonalds breakfast and I usually go through the drive through and the workers are so friendly.
This morning I went inside as the line for the Drive Thru was going into the street out of the parking lot. I went in and placed my order on the screen. As I was waiting to pay a man came in to order food that was homeless. The woman at the Counter kept telling him she could not open the restroom to him unless he ordered but he was trying to order food as it was. I appreciate they are trying to prevent people from loitering but the man never asked right out to use the restroom. That was her assumption. She would have let the man order and then dealt with the restroom issue later. Pure and simple. Also the screen ordering wasn't providing ordering numbers so it was confusing trying to figure out which order was whose.
I gave my review 3 stats due to the confusion of the order numbers and the rudeness of the cashier.
RM
Ronald Marshall
Sep 29, 2025
5.0
Emergency pass word on everybody 💯 bitcoin investment platform extra income needed for economy hike crisis pass word on 💯 3chevys....
What are the McDonald's delivery hours at the Brooklyn Center location?
Delivery is available daily from 5:00 AM to 11:30 PM.
What are the drive-through hours for this McDonald's?
Drive-through service is open every day from 5:00 AM to midnight.
Can I order McDonald's food online or through a mobile app?
Yes, you can order via the McDonald's app available on iOS and Android, or through their online delivery website.
What payment options are accepted at McDonald's Brooklyn Center?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location has a drive-thru service.
What types of services does McDonald's Brooklyn Center offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are the dine-in or walk-in hours for McDonald's at 5525 Xerxes Ave N?
The restaurant is open daily from 6:00 AM to 7:00 PM for dine-in or walk-in customers.
Which nearby restaurants can customers visit around McDonald's Brooklyn Center?
Nearby dining options include Redbox (for food and retail), Pollo Campero, 50's Grill, Taco Bell, Wendy's, Starbucks, Falafel King, IHOP, Dos Hermanos Mexican Grill & Bar, Applebee's Grill + Bar, and Captain Crab.
Are there coffee shops near McDonald's Brooklyn Center for a beverage before or after your meal?
Yes, Starbucks is located nearby for coffee and other beverages, perfect for visiting before or after your meal at McDonald's.
What other essential services are located near McDonald's Brooklyn Center?
Nearby essential services include Bremer Bank, Wells Fargo Bank, North Memorial Health Clinic, Pearle Vision, and the UPS Access Point location, useful for banking, health, eyewear, and shipping needs.