McDonald's

3.5
1913 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5525 Xerxes Ave N, Brooklyn Center, MN
55430, United States

Hours

Reviews

3.5
1,913 reviews
5 stars
653
4 stars
398
3 stars
369
2 stars
149
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned stale or poorly prepared food, with complaints about old fries and incorrect items.

Cleanliness and Safety

Concerns were raised about cleanliness and safety, including issues with loitering and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • GC
    Gwendolyn Ewing Chatman
    Dec 30, 2025
    1.0
    I don't usually leave reviews but I've had enough of this location with all of their mistakes and short fills of drinks. I ordered online and when I got there to up my order they said that it wasn't there. The confirmation/ pickup number was presented and they still claimed they didn't have and my card was charged. I call and nobody could barely speak or understand me, they can hear me but not understand me, instead they hang up. I call back it's same thing except they put someone else on the phone but that person asked questions and then hung up too. So overt this location.
  • AS
    Anthony Scott
    Nov 27, 2025
    5.0
    It's mcdonald's
  • JJ
    Jeff
    Nov 13, 2025
    4.0
    It's McDonald's however the service and quality has slipped a little bit
  • CD
    Chris Dooner
    Nov 9, 2025
    3.0
    Service needs work. Someone who speaks English would help
  • KM
    Kiana Marie
    Oct 31, 2025
    1.0
    Quite literally the worst mcDonald’s I’ve ever had. Everything was old and stale. The mcchicken was sooooo hard I couldn’t bite through it. The fries and chicken nuggets were so stale. I would never go back and would never recommend that to anyone.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at the Brooklyn Center location?

Delivery is available daily from 5:00 AM to 11:30 PM.

What are the drive-through hours for this McDonald's?

Drive-through service is open every day from 5:00 AM to midnight.