Chipotle Brooklyn Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold meals, undercooked rice, and poor ingredient freshness.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unprofessional staff behavior, leading to a frustrating customer experience.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unkempt dining areas and unsanitary food preparation practices.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, claiming they received insufficient amounts of ingredients in their orders.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
TB
Tamera Bahma
2 days ago
5.0
Me and my kids love ❤️ the burrito bowls
EM
Edna Marie
4 days ago
1.0
Lazy workers. I came there at 9:40 from across town and they locked the doors! Although online said 10pm! Also to mention, there were workers in there still taking orders. They just didn’t want to work. Therefore the shouldn’t have a job there. Corporate needs to check in with them
SR
Shakira Reese
Nov 3, 2025
1.0
They gave me and my boyfriend red meet I got steak bowl he got a chicken bowl and we been throwing since yesterday from eating this
MM
Max McCoy
Oct 29, 2025
1.0
Almost every night they run out of chicken or rice, because they are prioritizing closing the store and getting out early. I drive further to the Fridley location, it is much better.
EH
EMMA HENRY
Oct 19, 2025
1.0
Worst place ever. Can't get your order right.!!!! Ordered delivery and driver drops off someone else's order. Had to be at least a $50-60 dollar order for some family. Obviously not my order which was just a burrito. Has happened before. Then they give you a hard time to refund my order. Didn't receive it and then want to take forever to void order. This place is a joke. Reorder was cold and little meat in it. They ought to be ashamed of their self. Plus the people that didn't get their order that tje doordash driver tried to deliver to me.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brooklyn Center offer?
Chipotle Brooklyn Center offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 5711 Xerxes Ave N?
Chipotle Brooklyn Center is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Brooklyn Center offer pickup and delivery services?
Yes, the location provides both in-store pickup and delivery services.
How can I place an online order for Chipotle Brooklyn Center?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Is Chipotle Brooklyn Center welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is an inclusive environment.
How can I contact Chipotle Brooklyn Center for inquiries or catering?
You can email them at MN.2803.BrooklynCtr@chipotle.com or call their main phone number at +1 763-560-1369.
What nearby restaurants can I visit near Chipotle Brooklyn Center?
Nearby restaurants include Hook Fish and Chicken, Subway, Leeann Chin, Burger King, and Jimmy John's, offering a variety of fast food and international cuisine options.
Are there convenient stores or gas stations close to Chipotle Brooklyn Center?
Yes, Holiday Stationstores, a convenience store and gas station, is located nearby for your quick errands before or after your meal.
What are some nearby services or amenities around Chipotle Brooklyn Center?
You can find services like The UPS Store 2108 for shipping and printing, Bitcoin Depot ATM, Huntington Bank, and North Memorial Clinic in the vicinity.
Can I earn rewards or get exclusive offers when dining at Chipotle Brooklyn Center?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.