Chipotle Brooklyn Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues like cold food, undercooked rice, and poor ingredient freshness.
Service Issues
Many reviews highlighted slow service, rude employees, and frequent order mistakes, particularly with online orders.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean dining areas and food preparation spaces.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning good experiences and friendly staff.
SA
Solomon Abegaz
Jan 3, 2026
2.0
I am disappointed with the lady who served me she doesn’t respect customer the way she treated me is not good teach the worker in the front desk how to respect anybody who comes to use without any discrimination.
NF
Nolan Foley
Jan 3, 2026
5.0
Great food, staff is very pleasant and smiling almost every time.
CG
Cheryle Gossitt
Nov 24, 2025
5.0
Food was good, employees were welcoming!
TB
Tamera Bahma
Nov 22, 2025
5.0
Me and my kids love ❤️ the burrito bowls
EM
Edna Marie
Nov 20, 2025
1.0
Lazy workers. I came there at 9:40 from across town and they locked the doors! Although online said 10pm! Also to mention, there were workers in there still taking orders. They just didn’t want to work. Therefore the shouldn’t have a job there. Corporate needs to check in with them
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Brooklyn Center offer?
Chipotle Brooklyn Center offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 5711 Xerxes Ave N?
Chipotle Brooklyn Center is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Brooklyn Center offer pickup and delivery services?
Yes, the location provides both in-store pickup and delivery services.
How can I place an online order for Chipotle Brooklyn Center?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Is Chipotle Brooklyn Center welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is an inclusive environment.
How can I contact Chipotle Brooklyn Center for inquiries or catering?
You can email them at MN.2803.BrooklynCtr@chipotle.com or call their main phone number at +1 763-560-1369.
What nearby restaurants can I visit near Chipotle Brooklyn Center?
Nearby restaurants include Hook Fish and Chicken, Subway, Leeann Chin, Burger King, and Jimmy John's, offering a variety of fast food and international cuisine options.
Are there convenient stores or gas stations close to Chipotle Brooklyn Center?
Yes, Holiday Stationstores, a convenience store and gas station, is located nearby for your quick errands before or after your meal.
What are some nearby services or amenities around Chipotle Brooklyn Center?
You can find services like The UPS Store 2108 for shipping and printing, Bitcoin Depot ATM, Huntington Bank, and North Memorial Clinic in the vicinity.
Can I earn rewards or get exclusive offers when dining at Chipotle Brooklyn Center?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.