Business Details
About
Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.5
633 reviews
5 stars
463
4 stars
91
3 stars
30
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being warm, friendly, and welcoming, creating a positive atmosphere.
Order Accuracy
There were numerous complaints about incorrect orders and issues with mobile orders, leading to frustration among customers.
Service Speed
Customers reported inconsistent service speed, with some experiencing long waits for their orders, especially during busy times.
Atmosphere
The shop is generally described as cozy and inviting, although some noted issues with noise levels and cleanliness.
Corporate Customer Service
Several reviews highlighted poor experiences with corporate customer service, particularly regarding refunds and order issues.
- KVKarin ValdizanNov 14, 20255.0Love to meet with friends and have breakfast sandwich and coffee specials. Staff are always pleasant and helpful. Love the vibe at Caribou-comfortable to relax and chat at your leisure.
- KLkalia leeNov 8, 20253.0They are very friendly with service. But one thing I did not understand about this location is that they did not call the name of our order when they placed the drinks on the bar counter. And it was also not visible from where we sat. Also no names written on the cups. So we sat and were waiting to hear if our names would be called 5 plus minutes. Went to go check why it took so long. It was just sitting there. Thanks but I'll go to the Starbucks down the road next time.
- NAnoella asongNov 4, 20251.0I got in at 8:34 am and placed my order. I didn't leave until 9:02 am. I was 11 minutes late to work, and I live in ROGERS. I prioritize coming here because customer service is superb, staff is so warm and friendly. I said to the staff " hey i've been here a while where is my order"? she goes its right here for Noella right? I said yes but I asked for a small and this is a hot drink, mine is over ice. The drink that was mine ended up being for a leah or Le Ann. Everyone else had a name tag on their drink except mine. They made my drink and gave me a medium but claimed it was a small and it tasted terrible since the rushed my order. This did not make me happy. 8 dollars thrown out the window.
- MDMariela DolanOct 29, 20255.0Fantastic place! We just moved nearby and love this location and are looking forward to being here. The afternoon crew today (10/29/25) were especially wonderful! They ALL gleefully welcomed everyone and greeted a regular customer with their name, and one team member took time to talk/bond with a customer about pets as they set up carry-out boxes. Clean, organized and fantastic team. Lovely vibes, definitely our go to spot✨️
- DCD and COct 10, 20251.0Corporate would not return my free drink that the cashier used without my permission. The women in this office refuse remakes on drinks so I'm going to ask for a refund if the drink is made wrong. The staff person asked me, "Why do you do this?" Do what??? They are insane. Cashier took my points without my permission again on 11/4/25. THE STORE NEEDS TO ASK THE CUSTOMER IF THEY ARE OKAY WITH THAT. I WAS SAVING FOR A HO HO MOCHA. I HAD 219 POINTS WHICH WAS ENOUGH FOR A HO HO MOCHA BUT THE STORE TOOK MY POINTS WITHOUT MY KNOWLEDGE AND APPROVAL AND NOW I AM SHORT. Corporate sides with the stores who steal my points. If someone takes something without you knowing that is stealing
Frequently Asked Questions About Caribou Coffee
What is Caribou Coffee's main philosophy about coffee?
Caribou Coffee believes that coffee is more than a drink; it is a personal experience that fuels your life and creates meaningful moments.
Where is Caribou Coffee located?
Caribou Coffee is located at 3900 Lakebreeze Avenue N, Brooklyn Center, MN 55429, US.
What are the regular operating hours for Caribou Coffee?
Caribou Coffee is open Monday through Friday from 6:00 AM to 6:00 PM, and on Saturdays and Sundays from 7:00 AM to 6:00 PM.
Does Caribou Coffee offer any special holiday hours?
Yes, Caribou Coffee has modified holiday hours on dates such as November 27th and 28th, December 24th, and is closed on December 25th. Hours vary on other holidays.
What ordering options are available at Caribou Coffee?
Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Caribou Coffee through a mobile app?
Yes, you can order via the Caribou Coffee app available on the Apple App Store and Google Play Store.
What types of products does Caribou Coffee serve?
Caribou Coffee offers coffee, iced coffee, lattes, mochas, hot chocolate, cold press, tea, breakfast items, breakfast sandwiches, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards.
Is Caribou Coffee family-friendly and accessible?
Yes, Caribou Coffee welcomes families, has wheelchair accessible entrance, parking, seating, and restrooms, and offers a children's menu.
What nearby places can I visit around Caribou Coffee?
Nearby you can visit Cass Screw Machine Products Co (auto parts and supply), DTailed AutoSpa (auto detailing), and Fuji Film (event planning and cinema).
How can nearby businesses like Cass Screw Machine Products Co and DTailed AutoSpa benefit Caribou Coffee customers?
Customers visiting nearby businesses such as Cass Screw Machine Products Co and DTailed AutoSpa may conveniently stop by Caribou Coffee for a coffee or breakfast during or after their appointments.