Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and frequent shortages of menu items.
Cleanliness
The restaurant is often described as dirty, with complaints about the state of the dining area and bathrooms.
Speed of Service
Many customers express frustration with slow service, particularly in the drive-thru, with long wait times reported.
Staffing Issues
Frequent mentions of being short-staffed contribute to delays and service problems.
CJ
Cody Jakowski
Feb 12, 2026
5.0
Food came right out, the people working were awesome and polite. 5 ⭐️
Nice job staff on shift 2/12/26 at 6pm!!
MM
Mandy
Feb 7, 2026
5.0
Amazing customer service. The cashier Kailey (I think I spelled it right) went above and beyond. She definitely deserves a raise!
SR
Steven Ramz
Jan 23, 2026
5.0
I order here like 3-4 times a week no problems they do sometimes run outta food or certain things but they replace it with other items so for that 5 stars
JJ
Jaz
Jan 9, 2026
1.0
Found multiple pieces of hair in my burger!
PL
Peter Lastine
Jan 6, 2026
5.0
My first time coming here. Main staff was extremely respectful. Food was amazing.
What are the regular operating hours for Wendy's at 510 W. Washington, Brainerd, MN?
Wendy's at 510 W. Washington in Brainerd is open from 6:30 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's location has a drive-thru available, open during the restaurant's regular hours.
Can I order Wendy's food for delivery or takeout?
Yes, this Wendy's location offers delivery and takeout services. You can order via their app or at order.wendys.com.
Is breakfast available at this Wendy's in Brainerd?
Yes, breakfast is served at this Wendy's location. You can choose from breakfast combos, sandwiches, coffee, and sides via their app or website.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's at 510 W. Washington?
You can call (218) 330-9141 for direct contact or reach the Customer Care team through their Contact page or live chat. There is also a customer satisfaction survey available online.
Where can I find the menu and prices for this Wendy's location?
Menu items and prices can be viewed online at order.wendys.com or through the Wendy's mobile app by selecting the Brainerd location.
Are there any coffee shops near Wendy's where I can get a drink after my meal?
Nearby coffee shops include Tim Hortons and Caribou Coffee, both good spots for coffee or tea after your Wendy's meal.
If I’m visiting Wendy's, where can I find other fast food options nearby?
Nearby fast food options include McDonald's, Subway, and Domino's Pizza, offering a variety of meal choices close to Wendy's.
Are there useful services close to Wendy’s that I can visit when in the area?
Yes, nearby services include Simonson Lumber for hardware needs, Wells Fargo ATM for banking, and The UPS Store 3636 for shipping and printing tasks.
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