Wendy's

3.5
1029 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
510 W. Washington, Brainerd, MN
56401, United States

Hours

Reviews

3.5
1,029 reviews
5 stars
350
4 stars
247
3 stars
167
2 stars
88
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times in the drive-thru and incorrect orders being common.

Staffing Issues

Many reviews mentioned the location being short-staffed, leading to poor service and long wait times.

Food Quality

While some customers enjoyed the food, many reported issues with cold or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with complaints about the state of the bathrooms and dining area.

Management Concerns

Several reviews criticized management for poor leadership and lack of support for staff, contributing to the overall negative experience.
  • JW
    Julie Warren
    Oct 27, 2025
    5.0
    Staff was friendly, my breakfast burrito was delicious, made fresh as I waited. Very quick service. Thank you!!
  • KH
    Kendra Heppner
    Oct 23, 2025
    2.0
    Out of chicken tenders. Very sad. Got a burger but it wasn't very good. Dink was my favorite tho.
  • KS
    Kim Simon
    Oct 11, 2025
    1.0
    Ordered 4 piece chicken nuggets can't even bite into them,horrible.burnt bacon on jr bacon cheeseburger.
  • JJ
    Jere
    Oct 10, 2025
    4.0
    They need help. Short staffed.
  • BE
    BreAnna Estevez
    Oct 7, 2025
    5.0
    An exceptional Wendy's location

Frequently Asked Questions About Wendy's

Is 455 Brainerd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.