Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction with the overall quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted dirty dining areas and play areas, contributing to a negative dining experience.
Staffing Problems
Many reviews mentioned understaffing and inexperienced employees, which affected service speed and order accuracy.
Mixed Experiences
While some customers praised friendly staff and fresh food, experiences varied widely, indicating inconsistency in service and food quality.
DF
Dawn Fiebing
5 days ago
1.0
Always something missing or messed up literally got sandwich today an was only half wrapped grabbed it out the bag an sauce an lettuce was everywhere
TC
Terri Cook
Jan 31, 2026
5.0
Was in out of the drive thru. Great customer service. Great breakfast sandwiches
TT
Tyler
Jan 10, 2026
2.0
Never really that good. You get what you pay for.
KW
Kris Wehrs
Jan 1, 2026
2.0
Should NOT here employees swearing and talking about hook ups all the way in the lobby. Especially not in a family friendly restaurant
Was here 830 on Jan 1st
JD
Jim Demoss
Dec 30, 2025
1.0
The past 3 times I have went to ne mcdonalds. My fries have been old and cold same my burger. That past 2 times we went around noon. I can not remember the last time we got remotely fresh food. Its sad because the service and food used to be top notch.
What are the regular dining hours for McDonald's in Brainerd, MN?
McDonald's in Brainerd, MN is open daily from 6:00 AM to 11:00 PM for regular dining.
When is the drive-thru open at this McDonald's location?
The drive-thru is available every day from 5:30 AM until midnight (12:00 AM).
What are the delivery hours for McDonald's Brainerd?
Delivery service is available daily from 5:30 AM to 10:30 PM.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for delivery or curbside pickup online through McDonald's delivery website or the McDonald's App.
What payment options does McDonald's in Brainerd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
What is the address and contact number for McDonald's in Brainerd, MN?
The McDonald's is located at 505 NE Washington St, Brainerd, MN 56401. The main phone number is +1 218-829-6925.
Are there any public transit options nearby McDonald's in Brainerd?
Yes, Greyhound Bus station is nearby, which can help customers reach McDonald's or continue their journey after dining.
What other fast food options are near this McDonald's?
Nearby fast food restaurants include Dairy Queen Grill and Chill and KFC, giving customers more dining choices in the area.
What other services or stores are located near McDonald's for convenience?
Close to McDonald's, you'll find Speedway gas station, Cash Wise Liquor, and various beauty salons like The 512 Studio and Con Amor Salon, offering convenience before or after your meal.
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