Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,528 reviews
5 stars
591
4 stars
396
3 stars
272
2 stars
96
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with some experiencing delays of over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a mix of friendly and rude service, with several customers noting unhelpful or disrespectful staff.
Food Quality
Several customers complained about cold or poorly prepared food, while others praised the freshness and taste of their meals.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
- TPTim Powers2 days ago5.0Just another mcDs. No playground.
- TPTina PellinenNov 9, 20255.0Got a free cone with my points, yum!
- JNJoseph NeumannNov 7, 20255.0This is the best McDonald’s in Minnesota. I have to stop here on way up north
- LKlezlee KARPINSKINov 5, 20252.0Went thru the drive-thru. Order a McCrispy Deluxe.....I got chicken on a bunch with lettuce.....lots of lettuce......if that's what I wanted I would have ordered it that way. Disappointed in this location again.
- DFDan FishOct 21, 20251.0Pulled into the drive through last Sunday afternoon, one car in the other drive through lane just finishing their order and pulls ahead. Wait a few minutes and someone comes on and says "I'll be with you in a second." Meanwhile, two more cars come into the lane next to me, order, and pull ahead. I ask the speaker, "Hello, anyone there?", and the same person says again, "I'll be with you in a second". I'm not too happy now, so I said in a loud voice, "That's what you said 5 minutes ago, and after you took two other customers orders". Silence. Hello? Silence. I left, passing a large number of cars waiting for their orders apparently. This used to be a great McDonald's, until the last year or so. Always a long wait. The taking of other customers orders ahead of others was new however.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 521 W Washington St, Brainerd, MN?
McDonald's at 521 W Washington St is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM until midnight.
Can I get delivery from this McDonald's and when is delivery available?
Delivery is available daily from 6:00 AM to 11:30 PM at this McDonald's location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
Is there an official mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android platforms.
What services can I expect at this McDonald's?
Services offered include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby coffee shops could I visit before or after dining at McDonald's?
Nearby coffee shops include Tim Hortons and Caribou Coffee, both great places to enjoy a beverage around McDonald's location.
Are there other fast food options near this McDonald's in Brainerd?
Yes, nearby fast food restaurants include Wendy's and Subway, providing additional dining choices close to McDonald's.
What entertainment options are close to McDonald's on W Washington St?
The Brainerd Movie Theater is nearby, perfect for catching a film before or after your meal at McDonald's.