Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customers frequently reported long wait times, especially during busy hours, with some experiencing delays of over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers praising specific employees while others reported negative interactions with management.
Cleanliness
The restaurant was noted for being clean in several reviews, although some mentioned issues with maintenance and hygiene.
Food Quality
Opinions on food quality were mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
SA
Sherri Aguilar
1 day ago
2.0
Staff is always friendly. But when I order a meal and get upcharged for a drink size that I DIDN'T ask for was not ok..you dont upsize a drink without customer approval!!! Keep an eye on your receipt!
SM
Sandra M
4 days ago
5.0
We went a little after noon. The drive thru was constant but we went inside. The dining area was not busy, so it was easy to find a quiet place to sit. We placed our order at one of the 2 kiosks and our order was delivered within 5 minutes by a friendly girl who smiled and thanked us.
HE
Hairy Recked ‘Em
Feb 21, 2026
1.0
Bruh food is meh and not McDonald real flavor
SW
Shandra White
Feb 19, 2026
4.0
I really like some of the people who work here. Can be very busy at times.
TL
Trevor Latzke
Feb 8, 2026
1.0
It’s as if serving their customers the correct food in a timely manner is against their religion
What are the regular business hours for McDonald's at 521 W Washington St, Brainerd, MN?
McDonald's at 521 W Washington St is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM until midnight.
Can I get delivery from this McDonald's and when is delivery available?
Delivery is available daily from 6:00 AM to 11:30 PM at this McDonald's location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
Is there an official mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android platforms.
What services can I expect at this McDonald's?
Services offered include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby coffee shops could I visit before or after dining at McDonald's?
Nearby coffee shops include Tim Hortons and Caribou Coffee, both great places to enjoy a beverage around McDonald's location.
Are there other fast food options near this McDonald's in Brainerd?
Yes, nearby fast food restaurants include Wendy's and Subway, providing additional dining choices close to McDonald's.
What entertainment options are close to McDonald's on W Washington St?
The Brainerd Movie Theater is nearby, perfect for catching a film before or after your meal at McDonald's.
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