Nordstrom Grill

Reviews

• JE

  Jack Ermisch

  Apr 19, 2026
  2.0
  Though our waiter himself was very friendly, that was the only good part of our experience here. We were there at 1:30pm so the place wasn’t busy at all. After ordering our food it took a solid 30 minutes for anything to arrive. That was ok but one entree had hair in it and was taken back. They took another 20 or so minutes to bring the replacement and offered us a desert for free. After the food we waited a while long and then were shown the desert menu. We chose one and sat around another half an hour waiting for the one small desert to come. It never showed and we had already been there a very long time so we decided to skip it and leave. TLDR: the service was snails pace slow, we had hair in our food and the desert offered to make it right never showed. Wouldn’t return.
• TM

  Tracy Mueller

  Mar 27, 2026
  3.0
  We had a mid experience. W didn’t get drinks for the first 10 minutes and didn’t get bread right away. We had to ask for the bread. When we got the bread the butter was so hard we couldn’t spread it. And then we got our food the butter noddles were so basic it’s like it wasn’t buttered. Did not eat those. And I ordered fries with my meal and I got a salad and then they had to bring me my fries. Then there was hair everywhere. But nice workers thank you.
• NC

  Nicole Chase

  Jan 1, 2026
  5.0
  TL;DR - SAVE ROOM FOR DESSERT! Took my family of 4 here for an early NYE dinner. Food was great - fresh veggies, quality proteins, and clever flavor pairings (pear honey, yum!). Very approachable menu for 2 adults and 2 pre-teens. The desserts were the pinnacle of our meal. I’m still salivating about their (signature) lemon ricotta cookies, and we all went gaga for their warm chocolate chunk cookies. Beautiful windows - wish they had a downtown view - but don’t let that dissuade you. We’ll be back for brunch.
• MW

  Miss W

  Dec 13, 2025
  1.0
  I really dislike leaving a place with a bad vibe. I understand that there are many people's jobs at stake, and I want to be fair, especially since we visited during the holidays. That said, the place was pretty empty, and we had just enjoyed a lovely holiday afternoon of shopping with our twin girls. We thought it’d be a nice treat to have lunch and a cocktail at the Nordstrom grill. Honestly, I should’ve seen the signs—they hardly had anyone there, decorations were minimal and jankey, and the decor itself was pretty basic and dated. We figured, hey, it’s Nordstrom, it’s the holidays—surely it’ll be a good time. But it took almost 30 minutes to get our drinks. We finally waved down the manager, who kindly said she’d help, and our drinks arrived about half an hour later. We were tired and a bit hungry, but we appreciated her help, and she even offered to comp our drinks and desserts. Fast forward an hour and a half, and we realize they only had one dessert left. The food was okay, the drinks were fine, but after two hours, all I wanted was to go home. We waited for that brownie dessert, the only one they had left, and knowing we had limited time to get to a holiday party, I told my husband to just settle the bill so we could leave. He did, but we still kept waiting for the dessert to go. When it finally arrived, we asked if we could take it to-go—as we’d originally requested. Of course, we waited some more. Finally, I went to the restroom, and on my way back, I saw the manager, who didn’t even look at me. Our waitress returned half an hour after we’d ordered, apologized for the service delay, and explained she’d gone on break. #? After such a lovely day shopping at Nordstrom, it all ended in frustration, exhaustion, and disappointment. With so many options at the Mall of America, Nordstrom should definitely rethink this offering. If they do decide to do holiday, they should make sure the grill matches the festive spirit of the mall, the store and the season—with great service, beautiful decorations, and music that makes guests feel welcomed, happy, and joyful after a busy day. I’d advise others to absolutely skip this place. There are plenty of wonderful options outside in the mall—don’t waste your time and money here, especially since it was costly and, frankly, horribly disappointing. Very off brand for Nordstrom, I’d say.
• DA

  Dillon Abbott

  Dec 13, 2025
  3.0
  Food was good but service wasn’t great.

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