Mixed reviews on food quality; some praised the pizza and wings, while others reported undercooked or bland items.
Service
Customer service experiences vary; some found staff friendly and accommodating, while others reported rudeness and poor order handling.
Cleanliness
Multiple customers noted cleanliness issues in the restaurant, including dirty tables and unkempt areas.
Delivery Issues
Several complaints about delivery times and incorrect orders, with some customers expressing frustration over the lack of resolution.
Value for Money
Opinions on pricing are mixed; some feel the food is worth the cost, while others believe it is overpriced for the quality received.
AR
Abby Rivera
Nov 1, 2025
1.0
I went to this place for the first time. I want to have pizza. My husband like spicy and I don't. I ask the cashier can you make the pizza 1/2 pepperoni 1/2 spicy hot pizza. The young men was very helpful and nice but the person on the back was very rude and he made the worse pizza I ever try in my life. My side was spicy too, the chicken wing didn't have buffalo it was like a old chicken wing they gave me. I got sick to my stomach for how bad they made this pizza. They put big slices of onions it was really bad. But it was the person on the back. The person preparing the pizza the one that did a bad job.
LL
LeAnne L
Oct 23, 2025
5.0
Counter staff very nice and eager to please. Place looks seriously clean. Very quiet and calm.
Crust was a little thick at the edges, but tasty and filling pizza.
CG
C G
Oct 9, 2025
1.0
terrible. when THEY mess up an order, you get to PAY AGAIN for 50% off! ridiculous. with the prices and delivery fee annnnnd a tip. you get it wrong and can pay more to have it right LOL!
also having the COLD ranch in with hot wings! yummm hold the botulism please! $50 wasted
QC
Qwon C
Oct 3, 2025
1.0
The owner likes to make up excuses when you have been going there for years, but tell him the one or two times your food was not right/ good. Customer service, food quality and quantity have went down to.
I'm just at the point like hey, if you want to refuse to make my food right, give me good customer service then I will stop coming there. It's better food and restaurants in Bloomington, Eden Prairie, Eagan, Edina, and Minneapolis that offers the same products basically with better service. 🤷🏽♂️
Frequently Asked Questions About Nova Italian Gourmet Pizzeria (Umbria)
What are the regular dining hours at Nova Italian Gourmet Pizzeria (Umbria)?
Nova Italian Gourmet Pizzeria (Umbria) is open daily from 11:00 AM to 11:00 PM.
Does Nova Italian Gourmet Pizzeria offer delivery services?
Yes, delivery service is available daily from 10:30 AM to 10:45 PM.
Can I pick up my order in-store at Nova Italian Gourmet Pizzeria?
Yes, in-store pickup is offered every day between 10:30 AM and 10:45 PM.
What is the address and contact number for Nova Italian Gourmet Pizzeria (Umbria)?
The pizzeria is located at 521 W 98th St, Bloomington, MN 55420, USA. You can reach them at +1 952-746-9505.
Where can I view the menu and place an order online for Nova Italian Gourmet Pizzeria?
You can view the menu and order online at https://gonovaitalia.com/menu.
What types of cuisine and categories does Nova Italian Gourmet Pizzeria (Umbria) offer?
The establishment offers pizza, Italian dishes, chicken wings, vegetarian options, Mexican items, sandwiches, and catering services.
How affordable is dining at Nova Italian Gourmet Pizzeria (Umbria)?
The price range is categorized as TWO, indicating moderate pricing.
Can you tell me about some nearby places of interest around Nova Italian Gourmet Pizzeria?
Nearby, you can find Oxboro Dental Care, American Red Cross Blood, Platelet and Plasma Donation Center, and Bloomington Drug Co., which can be useful stops for health and medical needs before or after your meal.
What other dining options are available near Nova Italian Gourmet Pizzeria (Umbria)?
Nearby restaurant options include Aroma Indian Cuisine, Taste of Scandinavia Bakery & Cafe, Surabhi Indian Cuisine, and Umbria Pizza Bloomington for diverse culinary choices.
Are there nearby amenities like salons or banks near Nova Italian Gourmet Pizzeria?
Yes, you can find Tammy’s Nail Salon, Great Clips hair salon, US Bank, and Bank of America Financial Center close by for personal care and banking needs.