McDonald's

3.5
736 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9240 Bloomington Ferry Rd, Bloomington, MN
55438, United States

Hours

Reviews

3.5
736 reviews
5 stars
256
4 stars
151
3 stars
150
2 stars
55
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness from staff and long wait times for assistance.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and difficulties using the mobile app and kiosks.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or stale items, while others praised the freshness.

Cleanliness

Several reviews noted cleanliness issues in the dining area and restrooms, impacting the overall experience.

Drive-Thru Efficiency

Customers frequently complained about slow service in the drive-thru, often being asked to pull forward and wait.
  • GE
    Greg Erickson
    1 day ago
    5.0
    Absolutely a 5-star experience. I love being able to order via the app while sitting on the toilet. A flush, a thorough handwashing and boombah baby it's breakfast time!
  • KK
    Kelzer21
    3 days ago
    5.0
    Getting that free food from McDonald’s Monopoly
  • TW
    T W
    Nov 5, 2025
    1.0
    The register does not work and has not for a long time. They want to force you to use a key.Ask and when asked why they say because mcdonald's won't let the news registers. However this is false because I go to mcdonald's every week in different cities. I asked to speak to a manager and a young girl came out was so extremely rude that after she got done lying to my face and I corrected her , she told me to leave and then I could go to a different mcdonald's if I didn't want to use a kiosk. Then I asked for the corporate phone number.And she said she would let me speak to a regional manager.And when and pulled somebody off the line for making burgers with grease all over there shirt who didn't speak english, and claimed he was the regional manager... I turned around and left.Do not go to this store.They are exceptionally rude. I came here about four weeks ago and had a similar experience without the rudeness, i'd figure I'd give him another chance , but they have no customer service skills.
  • PA
    Paul Aerison
    Nov 4, 2025
    4.0
    Slow that day and errors on the order took 10 minutes and a manager to communicate that I wanted the bacon on the side
  • RB
    Robyn B
    Oct 30, 2025
    1.0
    You can order a single cheeseburger on the mobile app, say you are there 10 minutes before arrival, no one in line behind you…and the drive thru will STILL ask you to pull forward and wait…and wait some more. This isn’t Culver’s! It happens every single time. Going inside to pick up…you will just be ignored.

Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location?

This McDonald's is open daily from 6:00 AM to 10:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru operates daily from 5:00 AM to midnight (00:00).