McDonald's

3.4
1377 reviews
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Business Details

7997 Southtown Ctr, Bloomington, MN
55431, United States
(952) 948-1855
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7997 Southtown Ctr, Bloomington, MN
55431, United States

Hours

Reviews

3.4
1,377 reviews
5 stars
487
4 stars
246
3 stars
213
2 stars
131
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted consistently dirty tables and unsanitary conditions in the restaurant.

Food Quality

Customers expressed dissatisfaction with cold food, incorrect orders, and high prices for low-quality meals.

Staff Performance

While some employees received praise for their friendliness and efficiency, many others were criticized for poor service and lack of professionalism.

Accessibility

Several customers noted difficulties with the drive-thru and ordering process, including issues with the electronic kiosks.
  • EK
    Eva Kyle
    Nov 17, 2025
    3.0
    Crowded and kids was running around no parents supervision
  • AA
    A A
    Nov 9, 2025
    1.0
    For the entire 25 minutes I was there Sunday morning there was nobody at the register and they shut off of the kiosk. Me and a lot of upset people ended up leaving. It seems like they only prioritize the drive thru
  • TT
    Tom
    Nov 9, 2025
    1.0
    The worst McDonalds experience I’ve ever had. Waited 10 minutes for a cashier, and 25 minutes for my order. Then my order was short
  • EK
    Ensar Kaplan
    Oct 29, 2025
    1.0
    Absolutely unacceptable experience at McDonald’s. They’re running the Monopoly campaign but refused to give me the receipt, which is required to enter the code. When I asked to speak with the manager, they told me to wait 10 minutes — yet it’s been over 15 minutes and no one has shown up. This is extremely unprofessional and disrespectful to customers’ time. If McDonald’s can’t even manage basic service or transparency during their own promotion, that’s a serious problem.
  • FD
    Fransis Dooley
    Oct 21, 2025
    1.0
    I come here maybe 3-4 days out of the week. I always order food but I come in here to charge my devices. Was about to leave and I get approached by two police saying they want me trespassed. Nobody said anything to me and I’ve had issues in the past with one manager who wouldn’t honor a deal in the all but that’s it. I never leave trash, I don’t ask any customers for anything, I just keep to myself. I’m contacting higher ups soon and honestly with the prices I probably will never eat at this disgusting place again. Horrible all around. Karma.
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Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 7997 Southtown Center, Bloomington, MN?

McDonald's is open for regular dining from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

What are the drive-through hours for McDonald's at this location?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.