Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
273 reviews
5 stars
128
4 stars
57
3 stars
27
2 stars
21
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor customer service, including unfriendly staff, incorrect orders, and long wait times for delivery.
Food Quality
While many customers enjoyed the sandwiches, there were complaints about soggy sandwiches and missing ingredients.
Delivery Problems
Several reviews highlighted significant delays in delivery times, with some customers waiting over an hour for their orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- HKHyun Ae KimNov 18, 20251.0I’ve had missing items in my delivery twice now. In my first order, the cheese was missing, and in the second order, a bag of chips was missing. Please look into this issue.
- KLKimberly L.Oct 9, 20251.0Got a sub here yesterday (10/8/25) around 2:30pm and got sick a few hours later. My stomach is still killing me this morning. This goes without saying, but I’ll never return.
- PDPeri DeshlerSep 7, 20255.0Rebekah is always so friendly and not only makes my order 100% correct but is so fast as well! Sometimes I think it tastes better when she makes it even though it’s the same sandwich!!!
- PPPhacelessheroJul 15, 20254.0Nice location, friendly staff, awesome sandwiches. Had given up on JJ's during/after the pandemic because all the locations near Minnetonka were closed or had super strange hours. Moved to Richfield recently. Glad I decided to stop in at Bloomington SouthTown JJ's. So good. Will stop in more often.