Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions noted in both the dining area and bathrooms.
Product Availability
Many reviews mentioned that the location frequently ran out of popular menu items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, many others complained about poor food preparation, including melted ice cream and incorrect orders.
Management Issues
There were numerous comments about poor management and lack of oversight, contributing to the overall negative experiences reported by customers.
MN
Michael Novak
Nov 11, 2025
5.0
2 for 5, keep-me-alive, meal son
MM
minneapolis maniac
Oct 11, 2025
1.0
They don’t write on birthday cakes anymore? Wow…
BP
Brandon Prestridge
Aug 18, 2025
1.0
My god. Is this place even a business or are you guys just purposely running a clown show? Figure it out. Its ice cream not rocket science.
PE
P Ehrlich
Aug 13, 2025
5.0
Love dairy Queen twist cone and their blizzards
JK
Justin K
Jun 28, 2025
1.0
If you are the owner reading these reviews and this place is still run by kids that don't care, zero management!!!!! Filthy place, kid running out to vehicles to talk to friends while making my blizzards that were soup and they didn't turn over any of them. This place is beyond sad. Had i read these reviews I would have never come to this location. This place is sad on every level. More 1 star reviews than anything...Show up to your store and take control of this filthy out of control place!!!!!
It is located at Southport Shopping Center, 3701 W Old Shakopee Rd Ste 50, Bloomington, MN 55431-3562.
What are the operating hours of Dairy Queen Grill & Chill?
The store is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025 for holidays.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Does this location provide facilities suitable for families and children?
Yes, it is family-friendly with booster seats, high chairs, and welcomes children.
Is there outdoor seating and WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant has outdoor seating and offers free WiFi for guests.
Can I order food online or via a mobile app from this Dairy Queen?
Yes, you can order online via their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby eateries include Jersey Mike's Subs for sandwiches and Pizza Hut for pizza and chicken. These options allow for varied dining experiences near Dairy Queen.
What other services and shops are close to Dairy Queen Grill & Chill in Southport Shopping Center?
Nearby services include Salon Royale for hair and beauty, France Avenue Pet Hospital for pet care, and Most Wanted Comics for comic book enthusiasts, providing a range of activities for visitors before or after their meal.
Are there convenient retail and service stores near Dairy Queen Grill & Chill?
Yes, customers can also visit MGMT Liquor Warehouse, Verizon Wireless Bloomington, and the AT&T Store nearby for shopping and services.