Dairy Queen Grill & Chill

3.1
619 reviews
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Business Details

Southport Shopping Center, Bloomington, MN
55431-3562, United States
(952) 884-4777
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
Southport Shopping Center, Bloomington, MN
55431-3562, United States

Hours

Reviews

3.1
619 reviews
5 stars
184
4 stars
118
3 stars
69
2 stars
54
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Multiple reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Issues

There were numerous complaints about poor management and lack of oversight, leading to disorganization and inadequate staffing.

Cleanliness

The restaurant was often described as dirty and unkempt, with unsanitary conditions reported in both the dining area and bathrooms.

Customer Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative reviews.
  • CN
    Cyndi Nienaber
    Dec 30, 2025
    1.0
    Food was cold and there was no fries and the toast soggy. Wechavev3aten there many times and the food and the was not good and the time we order the blizzards they were wrong.
  • SW
    Sage Westphal
    Dec 13, 2025
    2.0
    When food was ordered (only three combos onion rings, and a shake) it took 20 minutes after paying and being told to pull forward before they brought my food to me. When I got home I realized they forgot the milk for the kids meal, did not leave the pickles off the kids burger (meaning my son won’t eat it) gave me cheese curds instead of onion rings, and the burger for me had a stale crushed top bun, raw looking bacon, and giant center core chunk of lettuce on it the size of a golf ball (the part you usually take out and throw away)That being said, no one was rude and about average polite and nice when ordering and talking the them at the drive through . But the insane wait just for so many things to be wrong with the order is a bit ridiculous
  • MN
    Michael Novak
    Nov 11, 2025
    5.0
    2 for 5, keep-me-alive, meal son
  • MM
    minneapolis maniac
    Oct 11, 2025
    1.0
    They don’t write on birthday cakes anymore? Wow…
  • BP
    Brandon Prestridge
    Aug 18, 2025
    1.0
    My god. Is this place even a business or are you guys just purposely running a clown show? Figure it out. Its ice cream not rocket science.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.

Where is Dairy Queen Grill & Chill located?

It is located at Southport Shopping Center, 3701 W Old Shakopee Rd Ste 50, Bloomington, MN 55431-3562.