Chipotle Mall of America MN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash and unclean tables.
Service Speed
Customers consistently experienced long wait times, often exceeding 30 minutes, with many noting that mobile orders were prioritized over in-person orders.
Food Quality
Many reviews mentioned poor food quality, including small portions, overcooked ingredients, and missing items.
Staff Attitude
Several customers reported rude or indifferent behavior from staff, contributing to a negative dining experience.
Ingredient Availability
The location often runs out of key ingredients, leading to customer dissatisfaction and incomplete orders.
TB
Terri Bull
Jan 3, 2026
2.0
Hey Chipotle, your location is filthy and disgusting. Don’t you guys have a mop, cleaning rag or a manager? You should be embarrassed…
DD
Dewnlafied
Dec 26, 2025
1.0
Ordered 45 minutes before pickup. Food was not ready at the promised time took an additional 10 minutes. They hadn't even started the order yet, so I said cancel it! I don't want it! They were out of everything... they then said we are making your order right now, it will be a few minutes. I said again I don't want it! cancel it! You're out of lattice black beans and corn. They just made it anyway with pinto beans and spinach, hardly any chicken meat.
RS
Ryan Sax
Dec 20, 2025
1.0
Bro.
GS
Granger Smith
Dec 7, 2025
2.0
This place is filthy. The tables, the floors, even the drink display had trash in it. If it looks this bad in the FoH, imagine what it looks like where the guests can't see.
HU
Homo Unsapiens
Nov 16, 2025
1.0
This the only location i ever tried where portions are super small...their bowls are way small ....
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Bloomington, MN?
Chipotle Mexican Grill is located at 322 S Avenue, 3rd Level, Below MOA Theaters, Mall of America, Bloomington, MN 55425.
What are the regular opening hours of Chipotle Mexican Grill at Mall of America?
Chipotle is open Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Chipotle Mexican Grill at Mall of America offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I order from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is there a way to earn rewards or get exclusive offers at Chipotle Mall of America?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact email for Chipotle Mexican Grill at Mall of America?
You can email them at mn.1133.moa@chipotle.com for inquiries or feedback.
Which nearby entertainment options are close to Chipotle Mexican Grill at Mall of America?
Near Chipotle, you can visit entertainment spots like CMX Cinemas Market and B&B Theatres Bloomington 13 at Mall of America for movies before or after your meal.
Are there any nearby clothing stores around Chipotle at Mall of America?
Yes, nearby clothing stores include Urban 29, American Eagle, Destination Maternity, Ann Taylor, and McMillions, perfect for shoppers visiting the mall.
What dining alternatives are available near Chipotle Mexican Grill within Mall of America?
Nearby dining options include A & W At The Mall Of America, CRAVE American Kitchen & Sushi Bar, Popeyes Louisiana Kitchen, Long John Silver's, Ruby Thai Mall of America, and Cold Stone Creamery for dessert.