Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Several customers reported long wait times and poor service, particularly during busy hours, with some experiencing dismissive attitudes from staff.
Positive Staff Interactions
Many reviews highlighted friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Product Quality
While many customers enjoyed the coffee and food offerings, there were complaints about incorrect orders and quality issues, such as bad almond milk and foreign objects in drinks.
Location Experience
The Mall of America location received mixed feedback, with some praising its ambiance and comfort, while others noted it could be crowded and chaotic.
II
Irongirlbre
6 days ago
5.0
Friendly staff, good coffee
KS
Kathy S
Feb 14, 2026
1.0
Literally since when is it company policy that you can not give out water for free? There's a button for it that charges nothing. I worked at a different caribou for years and never was told to charge for a water or that a customer had to purchase something to get a water. The worker who took our order was just snotty about it... The two baristas were nice however.
MR
Matthew Ruby
Feb 11, 2026
5.0
Staff and beverage was great.
BS
Brooklynn Schmidt
Jan 27, 2026
1.0
NOT DISABILITY FRIENDLY PLACE! BE AWARE! I am writing to formally report a serious and unacceptable experience at a Caribou Coffee location.
I have Type 1 diabetes. During my visit, my blood sugar was dropping, which constitutes a medical emergency that requires immediate action. I ordered a drink specifically to treat my low blood sugar. Despite this, I waited over 15 minutes while several customers who ordered after me received their drinks first.
When I approached the counter to ask about my order, I was told to continue waiting. I then explicitly informed the staff that I was experiencing a medical emergency due to low blood sugar. Even after clearly communicating this, I was required to wait an additional 6–10 minutes. No urgency was shown, no assistance was offered, and no apology was given.
This response was dismissive and unsafe. Untreated hypoglycemia can lead to loss of consciousness, seizures, or worse. Once a medical emergency was communicated, the lack of action and concern was alarming and unacceptable.
I am requesting acknowledgment of this incident, an explanation for why my medical emergency was disregarded, and information on what steps will be taken to ensure staff are trained to appropriately respond when a customer communicates an urgent medical need.
What is Caribou Coffee's mission or business philosophy?
Caribou Coffee believes that coffee is more than a drink; it's a personal experience that fuels your life and creates meaningful moments.
Where is Caribou Coffee located in Bloomington, MN?
Caribou Coffee is located at 60 East Broadway S-380, Bloomington, MN 55425, US.
What are the operating hours of Caribou Coffee during weekdays?
From Monday to Saturday, Caribou Coffee is open from 8:30 AM to 9:00 PM.
Does Caribou Coffee offer any special holiday hours?
Yes, Caribou Coffee has extended hours until 10:00 PM on Dec 5-7, 2025, and Jan 2-3, 2026. It is closed on Dec 25, 2025, and has reduced hours on Dec 24, Dec 31, 2025, and Jan 1, 2026.
Can I order ahead or pickup my order inside the store?
Yes, Caribou Coffee offers in-store pickup and supports order and pay ahead services through their app and website. Delivery is not offered.
What types of products and specialties does Caribou Coffee offer?
Caribou Coffee offers coffee, iced coffee, mochas, lattes, hot chocolate, breakfast items, and specialty drinks such as Campfire Mocha®, Turtle Mocha, Caramel High Rise®, and Nitro Cold Press.
What payment methods are accepted at Caribou Coffee?
Caribou Coffee accepts credit cards, debit cards, mobile NFC payments, and paychecks. Cash payments are not required exclusively.
Is Caribou Coffee accessible for people with disabilities and families?
Yes, Caribou Coffee has wheelchair accessible entrance, parking, seating, and restrooms. It welcomes families and children, offers a children's menu, and is a transgender safe space.
Which nearby places can I visit before or after enjoying a coffee at Caribou Coffee?
Visitors can explore nearby attractions such as Brain Surge amusement and water park, Hard Rock Cafe for dining, and the Metropolitan Stadium 50 Yard Line football stadium and concert venue.
How can I easily access Caribou Coffee via nearby locations?
Caribou Coffee is conveniently located near popular shopping centers like Camp Snoppy and several stores such as ALDO and Timberland, making it easy to combine shopping trips with a coffee break.
Are there nearby beauty and relaxation services close to Caribou Coffee?
Yes, nearby you can find House Of Queens MOA for beauty services and Final Cut Sports Barbershop offering barber and spa treatments, perfect for a relaxing visit alongside your coffee stop.
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