Buffalo Wild Wings

Reviews

• JS

  Jeffrey Steele

  Dec 21, 2025
  1.0
  Horrible service and mediocre lukewarm food. Our server hadn't visited our table for 20 minutes and every drink on the table was empty. I took two empty glasses over to two people standing and chatting by the soda refill station and explained that our server was nowhere to be found. I asked if we could get a couple of soda refills. A small curly haired person in a filthy uniform told me I was "being disrespectful". Instead of causing a scene, I went to the front and asked a seemingly less confrontational employee if I could speak to a manager. The manager listened, but seemed more concerned about the rude employees "point of view" than his customers needs being met. The only point of view important to me was that the inattentive and rude staff should fix their attitudes while serving lukewarm food to their customers and then ignoring them until it was time to pay the check. I wouldn't eat here again if I was starving to death. There are better options for food literally anywhere else in the mall. The horrible attitudes of the staff should be addressed, and everyone working there should go home and wash their uniforms. Gross on multiple levels.
• CC

  Cody (CoCo)

  Dec 16, 2025
  1.0
  The host was on his phone talking to someone while passively asking us to wait around 5 PM on Sunday. We decided if the host doesn't care (being the face of that restaurant) then the rest of the staff probably doesn't care either.
• TM

  Tom, not the guy from MySpace.

  Dec 10, 2025
  3.0
  The waiter was super friendly and very professional. Wings were good, tasty and extra wet. The restaurant is located at the third floor.
• JB

  Jeff Becker

  Nov 28, 2025
  1.0
  Both visits to this BWW establishment have resulted in zero service. On our first visit in early 2025, we left our name to await a table for a ten minute wait. Never called and after people started getting seating ahead of our simple party of three, we asked the host what happened and they forgot. So on my next visit this week, I noted about 60% of the bar tables were open. The restaurant section was also less than 50% capacity as it was 1430 in the afternoon. I got comfortable at a high table and noting walking by four staff chatting at the kitchen entrance. After a couple minutes, a wait staff attendant asked if I had been seated, and asked me to leave and get seated by the host. Trudging back to the host, I was told it was a 30 minute wait and the individual took my phone number. I noted the attendant wrote it down correctly. Patiently I waited at the entrance for over 30 minutes, and still haven't been called back. This location is beyond lousy, as I received more attentive and polite service at wall-to-wall Gopher Saturday night victories (volleyball/basketball 1994-1997) at the former Dinkytown location. Just about everything you can do wrong in the restaurant business, this location has it. Servers obviously aren't being compensated (or tipped) enough to requite being chill toward a three-decade, helpful and table cleaning/repairing customer.
• QC

  Q Chilli

  Nov 22, 2025
  2.0
  Was super excited to visit the mall of America for the first time, me and family decided to go with Buffalo Wild Wings and got such a rude host.. She has short dyed hair and a black Choker. She threw our plates on the table without saying anything and then took others orders. I overheard a conversation with the table next to us as well with a family that had a birthday party. They asked if they do anything for Birthdays and she just stared at the customers like they were dumb.. I don’t ever write reviews but the host was just so rude and irritating. I work in customer service and I know things can get hectic, busy, and you can even half your bad days but customer always comes first EVEN if you have to fake a smile. Please have a conversation with this host, I wish we had a better experience :/

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