Prime

Reviews

• HZ

  Holly Zahler

  Feb 26, 2026
  3.0
  This is our fourth or fifth visit to Prime. Unfortunately, our experience keeps going downhill... I want to love it - I really do, but it's hit or miss IMO. Today, we sat at the bar (which was uncomfortably cold). The bartender was not in a great mood and the food was far from what I was expecting. I ordered the rosemary chicken, which did not taste at all like rosemary (kind of flavorless) and the pan sauce tasted like it came from a jar. The meat wasn't very tender, but the skin was nice a crispy. My "bar" when it comes to any restaurant food is -would I order this again? and I would not order the rosemary chicken again. My husband had the wagyu sliders and couldn't even eat them. The taste was hard to explain - very off-putting, "aged" in a bad way. Our whiskey drinks were ok - a bit too sweet for my taste, but the truffle fries, on the other hand, were kind of amazing - the aioli that came with the fries was very rich though (fat on fat) - the addition of a vinegar based sauce would have taken it to the next level. I am sad to say, I don't think we will go back anytime soon.
• DB

  Dawn Blanchard

  Feb 22, 2026
  3.0
  This was our first visit and although the food was great our initial introduction could have gone much better. (This was a do-over Valentine’s Day dinner gone wrong.) My husband (disabled combat vet) made reservations and we often eat early (5:00) so there are usually plenty of open tables. We were shown to a tiny 2 person table - better suited for drinks and maybe a shared appetizer. - We asked for a table near the windows since again, the place was pretty empty at that time. We were told no - that they were booked for the night. The tiny 2 person table is in a high traffic area where 2 servers cannot occupy the same area at the same time. Just 10 minutes after we sat down another couple was shown the same size table behind us. They asked for a different table near the windows and were immediately shown a different table. - We asked to talk to a manager. We were offered two complimentary NA mocktails for the misunderstanding. - I believe we were due more for our inconvenience since at every turn wait staff were coming up and down the aisle, often having to wait for one to come through before moving through; making sure feet & elbows were clear or risk getting them knocked or run over. It made the event feel rushed and not very enjoyable - I just wanted to eat and get out of there. The food was wonderful but the ambiance needs work. My husband loved his steak, the sides were fantastic. But a place to enjoy your dinner - this wasn’t it. Prime still has some work to do. I’m hoping we can actually talk to an owner about this experience.
• MF

  Melissa Ferreira

  Feb 16, 2026
  1.0
  Last Tuesday, 2/10, we visited for your Date Night special and were really looking forward to going to Prime for a early Valentine's Dinner. The atmosphere was pleasant, and the staff were welcoming and attentive throughout the evening, which we truly appreciated. Unfortunately, the food did not meet our expectations, especially given the $150 price point for dinner. When selecting our entrée, we were told the Picanha we chose would be similar to a ribeye or New York strip. However, what was served was quite different in texture, flavor, and overall presentation from those cuts. This was disappointing, as we made our decision based on that description. We also ordered the wagyu sliders, which were enjoyable but fairly average in taste and execution. They did not stand out in a way that reflected either the premium ingredient or the overall cost of the meal. The Lava Cake we had for dessert was too rich for our taste. For a $150 dinner, we had hoped for a noticeably elevated experience. Instead, we left feeling that we could have received similar quality food at a chain steakhouse for a comparable or even lower price. We share this feedback with respect and the hope that it is helpful. We feel the overall experience could better match the pricing and the expectations set.
• AS

  Amanda Simons

  Feb 14, 2026
  1.0
  My husband and I ordered the $90 ribeye steak medium rare to share with sides and an appetizer. This is the worst cooked steak I have ever experienced. The steak was a good size and very thick so I was excited to try it. Unfortunately, I only ate two bites based on the way it was cooked. The whole outside (about 1/4 inch) was completely black and burnt, and we had to saw the steak knife through it to cut it. Then the rest of the inside (about 1 1/2 inch) were completely raw. It appeared to have been put directly into HOT flame for 45 seconds and then thrown on a plate. The was no seasoning at all on the steak or it was completely burnt off. The only flavor I could taste was burnt char. It was so tough and hard to cut because of the burnt exterior, that half the steak shot off my plate onto the table when I had to rip the exterior with my knife and fork after the knife would not cut it. I can and have made a better steak in a skillet on my stove top. The person who cooked this steak should NEVER be allowed to touch meat again. We have already told our friends and family about this tonwarn people from hiring and spending $200 on a meal that was almost inedible. On a second note, since the food is cooked in a kitchen on a different floor from the restaurant, the food is brought up to the dining area on carts. But the aisles of the restaurant are not wide enough to have these carts constantly moving through. Our waiter could not even stand at out table without someone asking him to move so they could bring food through. I could have dealt with this as being sat in a bad area, but then add the worst steak ever on top. I am shocked this restaurant has had any positive reviews.
• JJ

  Josie Johnson

  Feb 13, 2026
  2.0
  My boyfriend and I went on a wednesday night for an early Valentine’s Day dinner. We were excited to try a new place. Overall the food was okay, wasn’t a huge fan of steak, But loved the carrots! For being a couple of the only people in the restaurant, the service was incredibly slow and we were rarely checked on. We were also seated in the back corner by the elevator, seemed odd because they weren’t busy to be in an unfortunate section. The food and drinks took a long time to come out. But what sealed the deal on me having no interest on coming back was how long it took to get the check. We sat with empty plates stacked up for 30 minutes before our server came back into sight. I made eye contact with him, hoping he would walk over…. after waiting SO long. But he proceeded to close down all the tables before coming over. Absolutely unprofessional, to close down the place before even checking on us. And while we’ve been waiting for so long! Unfortunate experience overall, cannot say i’d recommend. With a 280$ tab for 2 before tip the service and food was not worth it at all.

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